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Ad balance is under maintenance

Seeing a message that Ad Balance has been reset

         

glitterball

8:50 am on May 26, 2017 (gmt 0)

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Getting the following message when I go to Ad Balance:

"Ad balance is under maintenance

Your Ad balance settings have been reset and your revenue isn't affected.
Our engineers are working on it. Please check back again soon."

Sally Stitts

6:06 pm on Nov 6, 2017 (gmt 0)

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It is UP for me! YEAH!

I set it at 99% - 68%.

I hope the d@mned "Download Something" ads are gone for good. I tried everything. They just won't stop.

What ever happened to "Targeted Ads"? AdSense USED to be so good at it.
Now, they just deliver a pile of unrelated cr@p.

I sure hope the "Ad Balance" tool dumps some of this stuff.
We will know very soon.
.

MayankParmar

6:31 pm on Nov 6, 2017 (gmt 0)

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Omg. It is back!

frankleeceo

7:16 pm on Nov 6, 2017 (gmt 0)

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It's back for me too.

keyplyr

7:27 pm on Nov 6, 2017 (gmt 0)

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Happy days are here again

Sal Collaziano

2:48 am on Nov 7, 2017 (gmt 0)

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Still nothing yet for me...

allhearts

5:18 am on Nov 7, 2017 (gmt 0)

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Not working for me either, I am wondering if it has anything to do with me being in Canada.

NickMNS

5:22 am on Nov 7, 2017 (gmt 0)

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@allhearts No. I am Canadian... and it works for me.

robzilla

9:02 am on Nov 7, 2017 (gmt 0)

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Still under maintenance here, but I won't be touching it this close to the holiday season anyway.

Maleda

9:07 am on Nov 7, 2017 (gmt 0)

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And still under maintenance here (I'm UK based)

allhearts

2:37 pm on Nov 7, 2017 (gmt 0)

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Still nothing for me, if it's not by country, I wonder if they are using other criteria to determine which accounts to turn on "Ad Balance" for first.

CommandDork

4:30 pm on Nov 7, 2017 (gmt 0)

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Still nothing for me, US-based. I emailed support (because of the error msg I was getting when attempting to access it) and got a personalized response back - but it offered no time table as to when it would be up/active for me.

pubpolicycomms

4:47 pm on Nov 7, 2017 (gmt 0)

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All, per my earlier message, there will be an official communication once this is 100% rolled out. Also, per my note, its a matter of days, or weeks at most until this happens.

allhearts

8:26 pm on Nov 7, 2017 (gmt 0)

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Thanks @pubpolicycomms, but that doesn't explain why it's active for some and not for others.

keyplyr

8:50 pm on Nov 7, 2017 (gmt 0)

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that doesn't explain why it's active for some and not for others.
Sure it does. That's the nature of a "roll out" as opposed to on or off for the entire world.

Google has many many data centers located all over the world. Most updates of any kind are rolled out. It takes time for this to happen.

allhearts

9:07 pm on Nov 7, 2017 (gmt 0)

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Ok thanks @keyplyr and @pubpolicycomms, that does make sense.

RedBar

11:49 pm on Nov 7, 2017 (gmt 0)

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It takes time for this to happen.


A few hours, even a day, nope, I don't buy that excuse ... Crap can happen anywhere in the world now and we know within minutes, even seconds, nearly all "search" engines report that fast, Google being unable to roll-out something smoothly and quickly, nah, I don't buy that corporate speak!

keyplyr

12:27 am on Nov 8, 2017 (gmt 0)

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Google being unable to roll-out something smoothly and quickly, nah, I don't buy that corporate speak!
I'm sure their feelings will be deeply hurt hearing that.

robzilla

8:17 am on Nov 8, 2017 (gmt 0)

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Apples and oranges.

RedBar

10:29 am on Nov 8, 2017 (gmt 0)

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The next thing I will be reading here is that Google has a soul and is run by humans!

elman

6:06 pm on Nov 8, 2017 (gmt 0)

5+ Year Member



Ok, set up to 100% - 65% for me

allhearts

6:16 pm on Nov 8, 2017 (gmt 0)

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It is working for me now. :)

hindifun

12:37 am on Nov 9, 2017 (gmt 0)

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It is working for me too now.

csdude55

5:54 am on Nov 9, 2017 (gmt 0)

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It's back for me now, too, as of Nov 8. It reverted back to 100%, though, so I had to adjust it again.

I went to 74/100 at around 4pm, so it hasn't had a full day to work. But I did see that I had a higher Impression RPM and Page RPM today than the rest of the month, so that's a good sign :-)

Sal Collaziano

11:31 am on Nov 9, 2017 (gmt 0)

10+ Year Member



It back on for me! It looks like I caught up to everybody else...

Evan Salamanca

2:24 pm on Nov 9, 2017 (gmt 0)

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Mine came back, so I cranked it down to 88/25% and it dropped itself down to 0.01/0.01%! Cranked it to four different settings since yesterday including 100/100 and same damn result. Smooth move Google. Now even my link units don’t show up with this setting on.

Sally Stitts

3:32 pm on Nov 9, 2017 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Wow.
@evan
Evan sent me scurrying off to check my settings - still at 99% - 68%.
Too soon to make a call on "the new" Ad Balance functionality.
Need another day or two.
I wonder why Evan has this issue, but I suspect if it is widespread, we will soon know right here. As in, today.
Gotta love WebmasterWorld. Always pointing us where we need to look.
.

Sal Collaziano

4:55 pm on Nov 9, 2017 (gmt 0)

10+ Year Member



I set my Ad Balance this morning and so far it has stayed the way I set it...

Evan Salamanca

7:07 pm on Nov 9, 2017 (gmt 0)

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I put a help desk in with Adsense. I’ll give whatever updates I get.

Evan Salamanca

8:13 pm on Nov 9, 2017 (gmt 0)

10+ Year Member Top Contributors Of The Month



“Thanks for reaching out regarding the issue with your ads not being displayed. We have received similar reports from other publishers, and are currently investigating. We will follow up with you as soon as we have more information”

Via Adsense support.

keyplyr

8:16 pm on Nov 9, 2017 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Looks like a cut'n paste response
This 177 message thread spans 6 pages: 177