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Problem with Multiple Conversion Tags on Same Page

Not possible to run multiple conversion tags on the same checkout page

         

biking4jesus

5:28 pm on Feb 28, 2007 (gmt 0)

10+ Year Member



We run (with Y!'s permission) 2 Overture accounts for the same domain. Before the Panama switch, we had correctly placed conversion tags/code for both accounts on the same checkout page. The conversion code works right, and we were able to record conversions for both accounts.

With the switch to Panama we replaced the tags/code (only after being told our old tags/code would not work anymore).
"You would need to replace your old tag with the new one. Once you enabled Analytics in your account, the old tag ceased to function. Once you install the new conversion tag, and your Conversion Only Analytics is on, you will show conversions in the new system."

I asked Y! reps in a webinar about features of the new sponsored search account if both codes would be supported and was told yes.
"Yes, it is possible to place conversion tags for 2 different accounts on the same checkout page."

Then I emailed Y! through my account and was told that multiple tags needed to be substituted with a master account and using that tag instead. Using a master account is out of the picture for us. I emailed back and was again told that I could place both tags on the same conversion page. Once we pushed the new tags live early last week, I noticed that conversion code stopped working for one of the accounts. I replied to my previous Y! email, and today was told that multiple account tags are not supported on the same page.
"Currently we only support one tag per page. If you would like to use two on the same site, we recommend you add an auto-forwarding page that loads after your 1st conversion page. This second page may contain the 2nd counter code."

At this time I am still unable to record conversion data for one of my 2 accounts.

Yahoo- what gives? Can I please get a straight answer that does not involve adding forwarding urls and can be confirmed by more than one person? Why has functionality been compromised, I am likely not the only merchant/advertiser with this problem. I am now losing precious conversion data for my campaign.