DSL modem and home office phone static

Forum Moderators: open

Message Too Old, No Replies

DSL modem and home office phone static

15 seconds static then OK

henry0

2:10 pm on Aug 6, 2007 (gmt 0)

I do not know where posting the following; hopefully this will do :)

I recently moved, had cable and now DSL, I do not mind for I got a very decent speed.
I have three laptops, not networked and not using wireless conn (I am not crazy about wireless accessibility from neighborhood) so I am on a regular LAN and CAT 5.
The AT&T DSL modem although not used in its wireless capacity has obviously its wireless section activated and this seems to interfere with my wireless office hand phone. (phone service is a regular phone service)
If I get a call I get lot of static for about 15 seconds then it becomes fine
(I have phone line filters installed)
But nothing seems to get rid of that static, even AT&T has no clue! any idea?

bcolflesh

2:17 pm on Aug 6, 2007 (gmt 0)

Easiest solution is to get a telco linesman to come onsite and test the lines - call your provider and tell them that you work from home and have to send/receive faxes as part of your occupation, but that the line noise is causing garbled/dropped faxes - they will send a guy.

henry0

2:44 pm on Aug 6, 2007 (gmt 0)

Thanks, I had already two guys including a DSL specialist!

If I was able to turn off the wireless section I guess I should be fine, but I have no access or communication means with the modem.(2wire)

henry0

3:49 pm on Aug 6, 2007 (gmt 0)

Solved:
If anyone has the same problem
Mine was tied with previous home owner ADT security system (which I did not purchase)
that was not equiped with a phone filter
A) Remove main CP battery
B) Remove phone connection
C) Locate and unplug power supply

Done!

bcolflesh

3:57 pm on Aug 6, 2007 (gmt 0)

The other guys didn't see that you had an unfiltered device on the line?

henry0

4:46 pm on Aug 6, 2007 (gmt 0)

Took two guys, two different days.
Further one installed from ground zero a second line which required going all over the place. Not to mention that ADT security boxes and other stuffs are quite obvious!

I was tipped by G for such troubles

coopster

1:46 am on Aug 8, 2007 (gmt 0)

I'm not sure if many folks know this nice little option, but you can filter the line where the service starts at the TNI (well, it used to be called the Telephone Network Interface, now I believe it is called the Network Interface Device). Basically, outside your building where the phone/data service enters the building, they can install a module for around $30. It sure beats putting filters all over the place, wherever you have a phone line. And makes troubleshooting much, much easier ;)