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THERE IS A COMPUTER PERSON WILLING TO FIX THE PROBLEM, BUT I WANT TO FIND OUT IF THERE IS SOMETHING I CAN DO BEFORE I PAY SOMEONE ELSE.
Some less ethical sales persons will then leave that OS installed without a proper license. Be glad that in this case they removed the OS and did not leave you with illegal software.
As I mentioned previously - when you purchase a computer that's just what you purchase - the computer - not any software or operating system.
If you purchase a car which contained petrol when you test-drove it you don't expect that when you buy it is has a full tank. If you buy a CD player after hearing a demonstration you don't expect that the salesman leaves the CD inside when it is sold.
A PC is no good to anyone without an operating system and the salesman knew this. If it was his intention to remove it after the demo he should have made it clear that this was the case.