I've created threads/posts about backups in the past for servers and local computers, this time I'm a bit lost regarding Microsoft Surface computers as my method is not working.

After lots of testing ended up choosing ONE free tool for backup allowing me to back my data while working, without interruptions (Windows), and I could easily restore this backup even if the disk didn't boot or if the OS failed, all I needed was my backup and a rescue disk. Windows 10 appeared and I had issues restoring and booting, so I moved to ANOTHER free option (Windows) allowing me to do the same easily. I'm happy, it works, but not with the Microsoft Surface computer/tablet, it just refuses to boot. Yes I already disabled secure boot etc etc etc, no luck.

By now I'm backing the data on this computer using Microsoft IMAGE backup tool, restoring takes place booting for repair/restore, so yes it works, but it's SLOW, and restoring is even slower. I already searched the web for backup option #1 and #2 to get this computer to boot, but I don't see people having luck with this.

My specific goal with backups is being able to restore the full installation, not just keeping my files. During failures, it's no fun having to reinstall your OS and set up your preferences.

* I didn't mention the specific names to avoid specifics, in case anyone can bring some light here I will appreciate it, and if posting the specifics is allowed, then please go ahead and I'll mention the names of this free apps.

Thanks in advance.