Forum Moderators: phranque
Let me know what I can do Thanks!
I get an error messsage that says that I can't delete it because it's not empty but it is!
I'm guessing by your wording you are doing this via FTP. If you do not have command line access and you're doing this from FTP, there are probably hidden files you can't view via FTP. these are generally files beginning with a dot:
.htaccess
.htpasswd
I can't train you on your software, but in one FTP program there are commands for site and quote that can pass commands to the server, and are often allowed by the server via FTP. so if you navigate inside the target directory and issue
DELE .htaccess
And get a "deleted successfully" response, you could then navigate up and try deleting the directory. .htaccess is the most likely suspect, but if it doesn't work, repeat the process with .htpasswd while inside this directory.
There may be other hidden files I could never guess at, and you'd need command line access to determine what they are. Hopefully deleting this directory doesn't break your site!