I am Unable to access my website with WWW.

Forum Moderators: phranque

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I am Unable to access my website with WWW.

Site is not opening with www prefix

amitganotra

11:48 am on Feb 9, 2009 (gmt 0)

Hi,

My website doesn't come up with www.example.com but if you type example.com it works fine.

I don't have wordpress on my website and not even any htaccess code as of now.

I am posting this issue to my domain GoDaddy and my Host but both of them says their is no problem. I have 2 more websites on the same host and they work perfect but with other domain provider.

Can someone please suggest me what the issue can be

Thanks
Amit

[edited by: phranque at 1:57 pm (utc) on Feb. 9, 2009]
[edit reason] exemplified urls [/edit]

phranque

1:59 pm on Feb 9, 2009 (gmt 0)

welcome to WebmasterWorld [webmasterworld.com], Amit!

you have a dns problem.
have you checked with your domain registrar to see how your domains are configured?

maximillianos

1:59 pm on Feb 9, 2009 (gmt 0)

Make sure you DNS settings for your domain name are setup to handle WWW. Most likely that is the problem. You need to make sure you have a CNAME of "WWW" that points to "@" (your main IP of the "A" record).

If you are not using htaccess, this is most likely your problem point (GoDaddy).