Forum Moderators: phranque

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I am Unable to access my website with WWW.

Site is not opening with www prefix

         

amitganotra

11:48 am on Feb 9, 2009 (gmt 0)

10+ Year Member



Hi,

My website doesn't come up with www.example.com but if you type example.com it works fine.

I don't have wordpress on my website and not even any htaccess code as of now.

I am posting this issue to my domain GoDaddy and my Host but both of them says their is no problem. I have 2 more websites on the same host and they work perfect but with other domain provider.

Can someone please suggest me what the issue can be

Thanks
Amit

[edited by: phranque at 1:57 pm (utc) on Feb. 9, 2009]
[edit reason] exemplified urls [/edit]

phranque

1:59 pm on Feb 9, 2009 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



welcome to WebmasterWorld [webmasterworld.com], Amit!

you have a dns problem.
have you checked with your domain registrar to see how your domains are configured?

maximillianos

1:59 pm on Feb 9, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Make sure you DNS settings for your domain name are setup to handle WWW. Most likely that is the problem. You need to make sure you have a CNAME of "WWW" that points to "@" (your main IP of the "A" record).

If you are not using htaccess, this is most likely your problem point (GoDaddy).