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Problem with Paypal

Are there a living human being out there?

         

teguh123

1:55 pm on Apr 10, 2007 (gmt 0)

10+ Year Member



For years I couldn't access my paypal account. Recently I tried again.

I saw this:

["Resolution Center: Your account is limited. Click to Resolve or Check Status
Accounts with limited access may not be closed until account access is fully restored. Please click the "Click to Resolve" link above for more information."]

I click on resolve. Then there is a message:
[Your account access is limited]. Why?

This limitation of your account privileges cannot be appealed.

The reason is the following:

Your account access has been limited for the following reason(s):

# Feb. 22, 2007: Access to your account has been limited because you have declined the new User Agreement. To restore full access to your account please accept the new User Agreement.

(Your case ID for this reason is PP-255-335-034.)

# Nov. 1, 2004: Our system detected unusual activity associated with your account.

(Your case ID for this reason is PP-054-074-676.)

# Mar. 10, 2001: Our system requires further account verification.

(Your case ID for this reason is PP-014-728-734.)

I don't know about suspicious activity. The balance is $.01 and it's about right. What I do know is I never decline any agreement. I also have provided all info that you wanted.

I send several message to Paypal using their web interface but I got no reply. Also, in my account center it's always written that I have no open ticket. What should I do?

Corey Bryant

4:57 pm on Apr 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Maybe give them a call (888-221-1161)? They will tell you what you need to do over the phone

-Corey

Tropical Island

11:57 am on Apr 11, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The best time to call them is right when they open which I believe is 7 AM CT. Check their website.

teguh123

7:28 am on Apr 25, 2007 (gmt 0)

10+ Year Member



It looks to me that they only choose not to bother replying my message only when I put my message under limited account category.

If I put it under other category I got a reply.

I did what they told me and no reply.

Hmmmm....

<snip>

[edited by: trillianjedi at 8:01 am (utc) on April 26, 2007]
[edit reason] TOS [/edit]

grandmastr

4:50 pm on May 2, 2007 (gmt 0)

10+ Year Member



Get a real merchant account.

We lost $1500 to paypal limiting BS and hopefully can get it back in 6 months.

NEVER again I would ever think about using paypal on any site.

Worst customer service and horrible reptition

Matt Probert

5:13 pm on May 2, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Funny thing...

I happened to win an auction on eBay some days ago. Paid the seller through their Paypal account (second time I had done this with this seller within a few weeks), first of all the money took a few days to leave my bank account, and then it came back the next day. Apparently the seller's paypal account refused to accept payment!

Not a good advert for paypal.

Matt