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need advise for hosting company

legal issue

         

experienced

9:01 am on Apr 8, 2007 (gmt 0)

10+ Year Member



i have a reseller hosting with a company in india since 2004 during this i had been facing so many repeat similar kind of problems like site down, server down, no tech support, and now they have taken server backup and restore my full site under the wrong folder where i got my index page override and hence wrong pages indexed in engines.

bcpz all root folders have been uploaded to one of the root folder so all pages are considered as duplicate hence site had got penalty for the duplicate contant.

Now i asked for the log file who had done this and all. they have simply delete the log file and saying that we dont have any information like that. Pls check yourself.

I need expert comment that how we can sue this company in India. hosting company is having high rankings over the engines with hosting keywords and making fool to their clients and playing with their sites over the servers and using the rights unethically.

thank in advance

exp.

bill

12:57 pm on Apr 8, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sorry to hear about your difficulties. It sounds frustrating. If the trouble has been longstanding then the question is why you haven't changed service providers. Just because a company is reputable doesn't mean they are any good. ;)

I need expert comment that how we can sue this company in India.

We wouldn't be able to dispense legal advice via the forums. You would need to consult local council about those sorts of matters.