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Need script suggestion

         

keym

8:32 pm on Sep 7, 2006 (gmt 0)

10+ Year Member



Hi,

Am looking for a PHP script which implements a high-end customer support center, where customers can also purchase and pay for support hours.

A customer on the front end should see:

- his contact info/profile
- all his payments
- all his emails
- all his online chats
- all his VOIP calls
- all his trouble tickets

The support personel on the backend should see:

- info on all customers
- their contact info
- their payments
- their open issues
- who their issues are assigned to
- view details of their issues
- info on all issues
- ability to sort/respond to issues
- statistics
- etc.

Any suggestions?

coopster

10:09 pm on Sep 7, 2006 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



Welcome to WebmasterWorld, keym.

Have you checked the open source repositories like sourceforge, freshmeat, hotscripts ...?