Can't get promotional emails through to hotmail inbox

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Can't get promotional emails through to hotmail inbox

promotional emails land in junk or don't get through at all

zeeshan_kh

12:40 pm on Aug 3, 2006 (gmt 0)

Hey,

I'm trying to send promotional emails to our customers but hotmail's not accepting them. They either end up in junk or dont get through at all.

All other servers seem to have been getting them fine including yahoo and gmail. Is there any way to get our domain in hotmail white list? We only send emails to our registered users, no spam, and we only do it once a week or so. Anyone else here had this kinda problem before?

Cheers!
<snip>

[edited by: engine at 1:13 pm (utc) on Aug. 3, 2006]
[edit reason]
[1][edit reason] No Sigs, see TOS [webmasterworld.com] [/edit] [/edit][/1]

monkeythumpa

4:15 pm on Aug 3, 2006 (gmt 0)

[dnsstuff.com ] will tell you if you are on any blacklists. Otherwise you are using spam keywords like "Free" or "Click Here". Look at your bounces. Some of them will tell you your spam score and why it scored you the way it did. Those are a lot of help in revising your creative to slip through next time. I will try to find an example for you.

encyclo

4:45 pm on Aug 3, 2006 (gmt 0)

Also you should read and implement all of the suggestions given on the Hotmail Postmaster pages:

[postmaster.msn.com...]

monkeythumpa

6:06 pm on Aug 3, 2006 (gmt 0)

Here is an example of a bounce we sometimes get. It can be really informational:

MDaemon has identified your message as spam. It will not be delivered.
From : ************************
To : ************************
Subject : [***SPAM*** Score/Req: 05.91/03.00] Tip of the Day: How to Improve Your Customer Service
Yes, hits=5.9 required=3.0 tests=CLICK_BELOW,FREE_QUOTE, HTML_70_80,HTML_LINK_CLICK_HERE,HTML_MESSAGE,HTML_MIME_NO_HTML_TAG, MIME_HTML_NO_CHARSET,MIME_HTML_ONLY,MIME_HTML_ONLY_MULTI autolearn=no version=2.64
*****
* 2.3 FREE_QUOTE BODY: Free Quote * 0.1 HTML_70_80 BODY: Message is 70% to 80% HTML * 0.3 MIME_HTML_ONLY BODY: Message only has text/html MIME parts * 0.1 HTML_MESSAGE BODY: HTML included in message * 0.1 HTML_LINK_CLICK_HERE BODY: HTML link text says "click here" * 0.6 MIME_HTML_NO_CHARSET RAW: Message text in HTML without charset * 1.1 MIME_HTML_ONLY_MULTI Multipart message only has text/html MIME parts * 0.1 CLICK_BELOW Asks you to click below * 1.2 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag

Even though this person signed up for our newsletter the SPAM filter is picking us up.