Welcome to WebmasterWorld, Clive!

Can you check wether the Redirect-headers are actually sent by the server? If you use Firefox, there's a Plugin called "Live HTTP Headers" that will show you exactly what is communicated between the client and server.

I am using IE9 and would need help checking that. The form was created using Dreamweaver if that helps, sorry.

There seems to be a plugin for Internet Explorer called ieHTTPHeaders, your favorite search engine will find it for you.

Once it is installed, find out how to activate it in your browser and submit your form. It should log the server's Response. Edit out anything private and paste it here. It shouldn't be too long.

welcome to WebmasterWorld, Clive!

have you specified hidden form inputs for the redirect or return_link_url parameters?

Thanks for all your replies. Below is the Header view.

POST /nms_formmail.pl HTTP/1.1
Accept: text/html, application/xhtml+xml, */*
Referer: [www....]
Accept-Language: en-gb
User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0)
Content-Type: application/x-www-form-urlencoded
Accept-Encoding: gzip, deflate
Host: www.
Content-Length: 471
Connection: Keep-Alive
Cache-Control: no-cache
Cookie: __utma=154628129.1514383801.1299686721.1306480203.1306501378.57; __utmz=154628129.1306162706.48.5.utmcsr=removed.co.uk|utmccn=(referral)|utmcmd=referral|utmcct=/contactus.html; __utmb=154628129.3.10.1306501378; __utmc=154628129;username and password removed; X-Mapping-kjicghkc=9EE581364B4168E55AD95955DBE039A8

recipient=enquiries@removed.co.uk&subject=Membership+Form&redirect=value%3D%22http%3A%2F%2Fwww.removed.co.uk%2Fthankyou_newmember%22&Company+name=company&Contact+name=company&Position=company&Address=company%0D%0Acompany&tel+No=01234567891&Fax+No=01234567891&E+Mail=abc@def%3Ecom&Website=abc.co.uk&descrition+of+business=company&select=Small+Business&select2=Website&select3=Yes+TLB+Status&Terms=agree&select4=Pay+By+Cheque&Submit=Submit

HTTP/1.1 200 OK
Server: Zeus/4.3
Date: Fri, 27 May 2011 13:04:48 GMT
Transfer-Encoding: chunked
Content-Type: text/html; charset=iso-8859-1

POST /urs.asmx?MSURS-Client-Key=9oIj40l4KnXG15%2bTYiSzQQ%3d%3d&MSURS-Patented-Lock=yCPBMFhoUQ8%3d HTTP/1.1
Accept: text/*
Content-Type: text/xml; charset=utf-8
User-Agent: VCSoapClient
Host: urs.microsoft.com
Content-Length: 355
Cache-Control: no-cache

<RepLookup v="3"><G>ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF</G><O>00000000-0000-0000-0000-000000000000</O><D>9.0.8110.0</D><C>9.00.8112.16421</C><OS>6.0.6002.2.0</OS><I>9.0.8112.16421</I><L>en-gb</L><R><Rq><URL>aHR0cDovL3d3dy5ob3JsZXlsb2NhbGJ1c2luZXNzZ3JvdXAuY28udWsvbm1zX2Zvcm1tYWlsLnBs</URL><O>PRE</O><T>TOP</T><HIP>85.233.160.70</HIP></Rq></R></RepLookup>

HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 410
Content-Type: text/xml; charset=utf-8
Server: Microsoft-IIS/7.5
Date: Fri, 27 May 2011 13:04:48 GMT
Connection: close

HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 410
Content-Type: text/xml; charset=utf-8
Server: Microsoft-IIS/7.5
Date: Fri, 27 May 2011 13:04:48 GMT
Connection: close

Mmm its all gone very quiet. Is it that bad?

:]

Clive

Ha. No, not necessarily. I just wasted my knowledge of the interna of that script and hoped somebody else would jump in and save the day.

have you checked what phranque asked?
Otherwise: send me a private message and we'll take it to email to figure out what is wrong.

Mmm its all gone very quiet. Is it that bad?

this was a 3-day holiday weekend in US & UK so perhaps that would explain the silence...


i noticed this fragment in your response:

redirect=value%3D%22http%3A%2F%2Fwww.removed.co.uk%2Fthankyou_newmember%22

if you decode that string it looks like:
redirect=value="http://www.removed.co.uk/thankyou_newmember"

not sure why the redirect parameter contains a [value=] and has the url double-quoted but i'm guessing that might cause some problems for NMS FormMail.

perhaps you should look at the way the "redirect" hidden form parameter is coded.

This has been a real headache, but I thank you for your help.
After spending way too much time trying to work this out I deleted the script and inserted a simple piece of PHP code which works perfectly.
If anyone wold like the code, or the mods think it would be useful to have on here for others who might have a similar problem, please let me know and I will upload it. (The file is only small).

Kind regards,

Clive.