Bing Working to Fix Bing Ads Data Reporting Problem

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Bing Working to Fix Bing Ads Data Reporting Problem

engine

3:21 pm on Feb 9, 2016 (gmt 0)

Bing is working hard to fix the data reporting issue that users of API, Web UI, Bing Ads Editor, and Mobile are seeing.

The data delays are currently affecting multiple services across the Bing Ads platform Bing Working to Fix Bing Ads Data Reporting Problem [status.bingads.com]

I also understand that the fix, when it comes, may result in some delays of a couple of days as the data catches up.

netmeg

3:43 pm on Feb 9, 2016 (gmt 0)

It's ridiculous it's gone on this long. Just when I start convincing my clients that Bing Ads can play with the big boys, they pull this.

engine

2:25 pm on Feb 10, 2016 (gmt 0)

According to Bing, it's still going on, however, it's indicating Ad Campaign performance is is delayed by up to 16-hours, but Bing says, "Data for hours between 02/05/2016 9 PM PST to 02/07/2016 11 AM PST is incomplete."

RhinoFish

5:46 pm on Feb 10, 2016 (gmt 0)

Billing is impacted, getting large and long enough, they'll make some concessions once resolved (I'm guessing).
People running sales or timely events, I feel for you!

ember

7:17 pm on Feb 10, 2016 (gmt 0)

This delay started DAYS ago. Amatuer hour.

SEO2Go

8:52 pm on Feb 10, 2016 (gmt 0)

My stats haven't been updated since 2/6/16. I am contemplating pulling the ads, as am I not sure at this point if ANY of the clicks are getting counted.

Sally Stitts

9:37 pm on Feb 10, 2016 (gmt 0)

Ahah!
Now I know what is going on with Mediadotnet ads. But not a word from them.
NO stats since Saturday the 6th.
Today is the 10th. I make that out to be FIVE DAYS. YIKES!
I am dreading finally seeing the stats. If they are anything like AdSense, we wiil see earnings wiped out. In spite of the statement that "Earnings will not be impacted."
I'll believe it when I see it.
.

Frost_Angel

6:09 pm on Feb 11, 2016 (gmt 0)

I'm showing stats today for the 9th and 10th -- but still nothing for the 6th and 7th.

This is their message today:

Delay in stats: Audited numbers from our upstream ad partners since February 6, 2016 are delayed (except Feb 8 which has been audited). Note: There will be no impact to revenue or ad serving and this is limited only to reporting. We are working with them to resolve this as soon as possible. Apologies for the inconvenience.

Sally Stitts

8:17 pm on Feb 11, 2016 (gmt 0)

"I'm showing stats today for the 9th and 10th -- but still nothing for the 6th and 7th."

Same here, Frost Angel.

(except Feb 8 which has been audited)
Ditto, as well.

engine

12:08 pm on Feb 12, 2016 (gmt 0)

Bing is making progress and is now reporting Ad Campaign performance reports (Impression, Clicks, Spend) is now up to date, and is processing normally.

Conversion data is still delayed by about 10-hours, but is "catching up."

{Important Update}: Data for hours between 02/06/2016 10:00 AM PST to 02/08/2016 03:00 PM PST is essentially complete for Advertiser, Publisher and Billing data with negligible variances of approximately 1% for most advertisers.