Adcenter Problem

Forum Moderators: werty

Message Too Old, No Replies

Can't pause orders

3:32 pm on Aug 9, 2006 (gmt 0)

Everytime I try to pause an order, the browser locks up after I get the pop up box asking if I want to pause.

This happens in both IE6 and Firefox.

Anybody else having this problem?

4:02 pm on Aug 9, 2006 (gmt 0)

I'm having the same problem trying to resume a campaign.

4:32 pm on Aug 9, 2006 (gmt 0)

We've also had issues today on our account. It's not just you!

They are aware and trying to fix the system.

4:57 pm on Aug 9, 2006 (gmt 0)

it would be nice if they put a message on the home page alerting us that there are problems...

5:50 pm on Aug 9, 2006 (gmt 0)

looks like it is working again...

8:21 pm on Aug 9, 2006 (gmt 0)

Reported this to adcenter support at 6PST. Its working again now. Glad it wasn't just us.

Unfortunately our response from support was the usual boilerplate message. Of course, the boilerplate had nothing to do with the issue reported.

Clearly the lines of communication inside support or between the coding team and support are rather lacking!

Regards, Simon