Hotmail Goes For Customer Support With Reddit [venturebeat.com]

The team behind Microsoft’s oft-maligned email service, Hotmail, is hoping to score back some of its users from the titans in the industry like Gmail by doing something Google hasn’t quite pulled off: showing they are human.

Hotmail team members appealed to the community of news aggregation site Reddit.com by posting an “ask-me-anything” thread today, where users can come in and basically ask questions about the service and get feedback from the Hotmail team.