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The company has released a new explanation after confusion followed a post by Microsoft clarifying the terms of its free giveaway
Microsoft has finally confirmed who exactly will get a free upgrade to Windows 10 — after saying that almost everyone would get it, and then apparently taking that back.
Normal Windows 7 and Windows 8 and 8.1 users will receive free upgrades to the new operating system. And all Enterprise users and business will have to pay for it.
But the confusion revolved around those that are using the Windows “Insider” previews, which lets people try out early versions of the software in return for giving feedback to Microsoft. The company initially indicated that those using those preview versions would automatically get upgraded to the real Windows 10 — whether or not their copies were genuine.
Now, Microsoft has said that those on the Insider programme will get a free copy of Windows if they would have been eligible before they joined, such as if they upgraded from Windows 7 or 8.1. The insider programme “is not a path to attain a license for Windows XP or Windows Vista systems,” the company says...
In any case, I suggested his PC is a little old and slow and he may wish to upgrade to a new machine to resolve some of the problems he's finding.
There's also a Get Windows 10 app that will check your system's compatibility (Requires Win7 or later)