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Google SERP & Maps

Wrong information is Displayed

         

blend27

7:00 pm on Feb 23, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



So I am in a pickle here.

Somehow when searched for our Competitors name in Search, "Example Inc", there is competitors 6 links on the bottom of the search and an Image of the Map on the right.

Now the Map shows our Company Name with Red Point next to it.

Then a bit below there are 3 links below: visit website - this link goes to competitors site, directions and save.

Right below that is Our Physical Location Address which is in Florida. Competitor is Located in NJ.

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Now if searched in Google MAPS for Competitors Company Name:

Their name(Example Inc"), website URL and OUR Florida Addressee spelled out. The Map Image Shows a map of Florida with Their Company Name next to a Red Pin.

No Phone number is listed for their site.

How is this Possible?

And how do I go about correcting it?

engine

10:55 am on Feb 24, 2024 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Oh, how annoying. If it were simply wrong, it would be less frustrating, but beacuse it's a competitor it's doubly frustrating.

I've seen errors previously and i've usually followed the directions here [support.google.com...] and it's usually been corrected, but sometimes it takes a while.

Hope that helps.

blend27

3:19 pm on Feb 24, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Thank You @engine, i think I will give it a try.

One question is how can this happen in a first place?

I had to go thru Apple Maps process several month ago and they would not do it unless I submitted Company Name with Lease on the property.

engine

5:34 pm on Feb 24, 2024 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



>One question is how can this happen in a first place?

It could be an error, however, it could also be the competitor submitting corrections in their favour. :(

lucy24

6:10 pm on Feb 24, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Meanwhile, Competitor is throwing a fit because when people look up their business, they’re shown the address of a competitor in another state.

Seems backward. How on earth can this benefit Competitor?

blend27

6:45 pm on Mar 27, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sorry for the late reply, our Matriarch passed, so just getting back to basics here.....

....they’re shown the address of a competitor in another state...

That is not the point, none the less a valid one.

My task is to rectify this citation. This was done by a competitor(that one or someone on their behalf, grrrr) that client had a long argument with, lawyers, courts you name it, playing all kinds of trickery.

blend27

9:20 pm on Apr 30, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



And now the Google Ads account is suspended for circumventing systems?

lucy24

1:39 pm on May 1, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Unhelpful comment: Holy smokes. You just can't win for losing, can you :(