Contacting Google Support for Chrome Web Store issues

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Contacting Google Support for Chrome Web Store issues

Fotiman

2:16 pm on Jul 15, 2013 (gmt 0)

Does anyone know how to contact Google regarding problems in the Chrome Web Store? I have a couple of Chrome extensions and the stats have been all screwed up for several weeks now. On June 26th, all impressions and installations went to 0 (though the number of installs has increased in that time). The help links end up going to a Page Not Found, and I haven't been able to find any way to contact them.

bhukkel

3:58 pm on Jul 15, 2013 (gmt 0)

You can report it on the productforum of google chrome extensions or google chrome webapps. I have seen several complaints about the stats last week. See for example here: [groups.google.com...]

bhukkel

4:02 pm on Jul 15, 2013 (gmt 0)

I looked at my own extensions and i also have the stat problem from 26th of june. So you are not alone...

Fotiman

4:15 pm on Jul 15, 2013 (gmt 0)

Thanks!

bhukkel

10:30 pm on Jul 19, 2013 (gmt 0)

My stats are working again! I still have a gap from 25th of june till 9th of july.

Fotiman

10:59 pm on Jul 19, 2013 (gmt 0)

Mine are as well (with the same gap). According to a Google developer in the forums, it was a difficult bug to fix.