Message from AdSense: Verify Your Address

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Message from AdSense: Verify Your Address

But I am since 2004 and long ago verified

jetteroheller

9:29 pm on Feb 12, 2018 (gmt 0)

Just seen on my AdSense page
==============================================================
Your payments are currently on hold because you have not verified your address.
Verify address
Congratulations! Your earnings have reached the verification threshold, so we've started the process of verifying your account. This will prepare you to receive your first payment once you've earned the payment threshold.

To verify your account we automatically generate and mail a Personal Identification Number (PIN) to the payment address listed in your account. Once you receive your PIN, you'll need to enter it at the bottom of this page. In the meantime, your account remains active and you may continue to show ads and accrue earnings.
==============================================================
But I am at AdSense since 2004

keyplyr

10:38 pm on Feb 12, 2018 (gmt 0)

I think the email is pretty straight forward. You need to verify with the PIN they sent to your address.

lucy24

10:59 pm on Feb 12, 2018 (gmt 0)

I think it was more of a “why?” question than a “how?”

jetteroheller

10:59 pm on Feb 12, 2018 (gmt 0)

Really? After 13,5 years and 210 thousand EUR earnings?

keyplyr

12:21 am on Feb 13, 2018 (gmt 0)

I think it was more of a “why?” question than a “how?”

In this case they're the same. Adwords needs account verification for the payment address. Just do it. What's the issue?

It doesn't matter how long the account has been opened. I'm always verifying my accounts and I'm approaching 21 years on some.

TheEnigma

7:06 am on Feb 13, 2018 (gmt 0)

Just logged into Adsense and seen that too
"Your payments are currently on hold because you have not verified your address"

robzilla

9:57 am on Feb 13, 2018 (gmt 0)

I think it's a standard thing for new accounts, so I guess they're just catching up. I got a PIN in the mail once, but I don't recall if it was for AdSense... it may have been for my Developer account. Fingers crossed you'll get the PIN before the next payment is due.

tangor

10:54 am on Feb 13, 2018 (gmt 0)

Have you queried g/adsense if this is a valid message and not phishing?

keyplyr

11:04 am on Feb 13, 2018 (gmt 0)

Just seen on my AdSense page

Just logged into Adsense and seen that too

They're not saying this is a phishing email.

Why Does My Account Have A Payment Hold? [support.google.com]

reblaus

11:24 am on Feb 13, 2018 (gmt 0)

got the same on more than a decade old account. I believe its a bug.

keyplyr

11:33 am on Feb 13, 2018 (gmt 0)

Was this message seen on Desktop or Mobile? Was it displayed on the Adsense Home page or the Payments page?

What world location are you all at? Do you all receive checks at a physical location, or direct deposits to a bank?

Just looking for similarities.

engine

11:56 am on Feb 13, 2018 (gmt 0)

LOL, I went to check and got...

Sorry, there seems to be a problem. The service you're looking for is temporarily unavailable. We're working hard to restore your access as soon as possible. Please try again in a few hours. Thanks for your patience.

robzilla

1:44 pm on Feb 13, 2018 (gmt 0)

Could be a bug, time will tell. Nevertheless, always make sure your address is up to date.

TheEnigma

2:39 pm on Feb 13, 2018 (gmt 0)

Keyplyr:
Desktop, as soon as you log into Adsense, there at top in red bar.
Account 13 years old, from UK, Direct Deposit.

When clicking "action", on the page to enter the pin:
12 Feb
"Your PIN will be sent by post 3-5 days after the date listed above and may take 2-4 weeks to arrive depending on the postal service"

surfgatinho

2:52 pm on Feb 13, 2018 (gmt 0)

Hmm. I have this message too. I'm assuming it's a bug.

All my info is up to date, and I think I was earning above the threshold back in 2003...

engine

5:05 pm on Feb 13, 2018 (gmt 0)

Don't assume it's a bug.

Most likely it's just catching up with anti-money laundering and possibly GDPR.

It would really help if Google explained it as to why as i'm not sure the earnings threshold really is the reasons, having had earnings well in excess.

Bluejeans

5:14 pm on Feb 13, 2018 (gmt 0)

Also verified since 2006. Not sure what's behind this but by the time the postcard is received it may well be beyond the payment date which is usually about 7 days from now. So we miss payment this month?

surfgatinho

6:29 pm on Feb 13, 2018 (gmt 0)

Considering the amount of emails they send to my Gmail account about everything else Adsense / webmaster tools etc, I'd have thought some advance warning on this would have been in order...

whyohwhy

7:41 pm on Feb 13, 2018 (gmt 0)

I am based in the UK and got this message and red bar on Sunday morning which surprised me as I have been with adsense for over 11 years. Received the pin in the post today and after entering it the message went.

lucy24

7:54 pm on Feb 13, 2018 (gmt 0)

Conclusion based on reported facts: Some aspects of AdSense's user interface are created and maintained by the same people who gave us GSC.

keyplyr

8:01 pm on Feb 13, 2018 (gmt 0)

My account pages all look normal.

I'm not seeing any message of that type on Desktop or Mobile

surfgatinho

9:07 pm on Feb 13, 2018 (gmt 0)

So, is it just a UK, possibly EU, based thing?

Whatever the case its a pretty cac-handed way of dealing with it. Maybe some advanced warning would be nice when you are talking about people's livelihoods?!

philavert

1:58 am on Feb 14, 2018 (gmt 0)

No, got it yesterday in Japan - long term adsense client as well

NickMNS

2:35 am on Feb 14, 2018 (gmt 0)

I got the message about a week ago on a relatively new account (less than a year old) that I manage. I received the card in the mail today. Now all is good.

bil80

4:34 am on Feb 14, 2018 (gmt 0)

Yes same thing for me, since 2 days i seen that on my AdSense account page, i am an old user since 2006, i am living in uae since 4 years, maybe this is the reason?

keyplyr

4:52 am on Feb 14, 2018 (gmt 0)

All of you that have received this message about verifying payment address...

I assume your checks are sent to a physical location?
(or are you using direct deposit to a bank)

bil80

5:57 am on Feb 14, 2018 (gmt 0)

for me by direct deposit to a bank since 6 years

keyplyr

6:01 am on Feb 14, 2018 (gmt 0)

Don't understand why you are being asked to verify your address then, unless you are being caught in some type of filter and flagged for verification, possibly for GDPR or money laundering suspicion as engine mentioned.

Elsmarc

6:12 am on Feb 14, 2018 (gmt 0)

I don't know if it matters, but also adsense since January 2004, but in the US and direct deposit. They definitely had some system problem this year. They sent me a 1099-MISC for 2017 with the wrong amount. I received a second one with the correct amount about 2 weeks later.

bil80

6:16 am on Feb 14, 2018 (gmt 0)

Yes keyplyr, we want to know why, very curious, i hope all will be ok in the next days.

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