My CTR and EPC has totally collapsed, today 6 cent/clicks from the UK on a UK site.
Checking my sites I see the big arrow replaced by a similar sized telephone receiver ... who the heck is going to click on that?
So I tried it on someone else's system to avoid being given a false result and all it did was go through to an enlargened version of the ad and nothing else ... that was it, I couldn't get through to their site nor telephone either.
WTF use is this type of ad to anyone, no wonder clicks and earnings are down.
Useless Google, absolutely freakin' USELESS!