New AdSense interface doesn't show second ad units in reports
Play_Bach
12:29 pm on Aug 20, 2011 (gmt 0)
I've noticed that if there are two ad units on a page, only the top one is being counted in the new AdSense reports. The second unit just shows zeros. Anybody else seeing this?
jmccormac
12:57 pm on Aug 20, 2011 (gmt 0)
Yep. It is completely banjaxed. The one thing about the old interface was that it was programmed by people who could count.
Regards...jmcc
Play_Bach
1:04 pm on Aug 20, 2011 (gmt 0)
Thanks jmcc, at least it's not just me that's seeing this. Hope they fix it. ASA, you around?
HuskyPup
1:11 pm on Aug 20, 2011 (gmt 0)
ASA, you around?
Hahaha...you must be joking, last post was nearly 4 months ago on 28th April, we'll probably get a reaction on February 29th next year and then have to wait another 4 years!
Google does not exist to help anyone but themselves...or should that be itself?
Never mind, regardless of the correct answer it's a fact that Google would win hands down the Olympic gold medal for the worst customer relationship bar none!
Play_Bach
3:26 pm on Aug 20, 2011 (gmt 0)
> Hahaha...you must be joking
It's a long shot I know, but maybe somebody from the Plex still follows these threads and can pass on a bug report from time to time.
dk82
6:33 pm on Aug 20, 2011 (gmt 0)
This reporting isn't unique to the new interface. You'd find the same issue in the old interface if you had custom channels to track an ad unit that appeared 2nd or 3rd on a page. The new interface simply adds views by ad unit, ad size, etc. that make it especially apparent.
A page view is only logged to the first ad unit loaded on a page. The "fix" is to view by ad requests instead of page views. Google even changed this to the default view for a limited time during beta, but I assume that confused users even more.
Thanks dk82, very helpful. Took me a little while to figure out where the 'ad requests' link was. So others won't have to hunt around like I did, here it is [google.com...]