As 15th is approaching i need to remove my pin hold the alternative way . Recently i contacted them through the form that appeared after my last pin attempt was over . Now i am waiting for any response from the support but i am tensed for the time they are going to take to get back to me. How long you all get the reponse from them ? its still not 48 hours so i have a little hope .... plz reply your experience with the support. thank you .