Forum Moderators: martinibuster

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AdSense Non-Compliance Email - No Response to my Queries

Google Doesn't Answer my Emails. How Can I Fix Errors Without Proper Feedback?

         

RobDog SnoopCat

1:22 am on Dec 16, 2009 (gmt 0)

10+ Year Member



We've gotten various emails in the last 2-3 weeks saying one of our sites is not in compliance. We did find one error and fixed it but cannot figure why the email references other things that just are not true.

We've emailed support twice (not the no-reply address) and can't get someone to reply.

Not being able to ask questions to google support when they raise concerns is incredibly frustrating. Saying something is not in compliance and not offering specific suggestions to immediately get it back in compliance is just silly.

Is there any other way to engage in conversation with support?

[edited by: martinibuster at 2:06 am (utc) on Dec. 16, 2009]
[edit reason] See AdSense Forum Charter. Thanks. [/edit]

leadegroot

9:02 am on Dec 16, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Checked the headers on the emails to be sure they seem legit?
It does happen :(