Contact adsense for emergency

Forum Moderators: martinibuster

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Contact adsense for emergency

Unusual account activity

zerotre

3:29 pm on Apr 7, 2009 (gmt 0)

I have a static website about one of the places hit by the earthquake in Italy on 6 apr 2009 (actually I am living in a tent now) and I just saw my earnings twenty-fold on that website --- I tried to scan through the contact questions etc, but they do not offer a quick way to inform them of the unusual activity ... also I have very few minutes to be online... can someone in the forum provide a quick link where I can fill my information to them so that they do not disactivate my account? The time I can be online is very limited in this sudden change of life.
Thanks in advance!

skweb

3:35 pm on Apr 7, 2009 (gmt 0)

There is no reason to worry as long as your clicks are valid. No reason to contact Google either.

Swanny007

4:33 pm on Apr 7, 2009 (gmt 0)

It seems to me you're just seeing a spike in traffic due to the site's topic. With traffic comes clicks (usually), I see no reason to be worried or contact Google.

I did contact AdSense once a few years back due to the same thing, I had a huge traffic spike in one day. They looked at the account and said everything was OK. No worries.

netmeg

4:52 pm on Apr 7, 2009 (gmt 0)

You can try adsense-support@google.com, but that's got a very very poor interface - you email your problem, they send you a link to a form, and you have to enter your problem again, and if it trips some auto response thing, they tell you they can't answer you individually. But you can try it.

Log back in once things stable out and let us know how you're doing.

zerotre

8:20 pm on Apr 11, 2009 (gmt 0)

Thanks for your help. It seems the visitors number is back to normal, and no reactions from the Google people. There was actually no need to worry. And I am fine, as all my immediate family, though we had to leave the earthquake area, and do not know when everything will be back to "normal" (never?) again. A Happy Easter to you all.

explorador

8:23 pm on Apr 11, 2009 (gmt 0)

Good to hear you are fine (and your account, as it would be very important economically on the current circumstances).

ken_b

10:21 pm on Apr 11, 2009 (gmt 0)

zerotre

(actually I am living in a tent now)

AdSense issues aside, here is wishing the best for you and yours in this difficult time.

jetteroheller

1:01 pm on Apr 12, 2009 (gmt 0)

(actually I am living in a tent now)

Do You have electric power in the tent?
What sort of internet connection can You use?

zerotre

4:29 pm on Apr 13, 2009 (gmt 0)

I am no more in a tent. Outside there I launched an electric cable and a DSL line from my apartment. But the Italian government is doing wonders and moved about 10,000 people to the coast, and I am with my children in a 4-star tourist village where we are being treated as royals. I connect now through the reception's hotspot or I can use a slow SIM card I bought recently. I thank you deeply for your encouragement and support, Adsense is doing fine anyway. I have a diary online if you would care to read, search for abruzzo2000 and follow the link to the top right of the page. To the Moderator: please do not hesitate to delete this information to my site if it is against the rules and accept my apologies.