Forum Moderators: open
We list customers in local directories and they do get qualified leads from these places. So in our case the answer would be Yes and Yes.
Directories that we do not expect to get alot of traffic from but we use because we know it would help there site eventually become an authority include directories such as DMOZ.
I also have done well with submitting to directories in terms of ranking for keywords on search engines as a result of the anchor text.