FTC Announces Final "Click to Cancel" Rule

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FTC Announces Final "Click to Cancel" Rule

engine

10:39 am on Oct 17, 2024 (gmt 0)

The Federal Trade Commission has announced a final “click-to-cancel” rule which means sellers must make it easier for consumers cancel their enrolment, just as easy as it was to sign up.
"Most of the final rule’s provisions will go into effect 180 days after it is published in the Federal Register."

“Too often, businesses make people jump through endless hoops just to cancel a subscription,” said Commission Chair Lina M. Khan. “The FTC’s rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want.”

[ftc.gov...]

not2easy

4:46 pm on Oct 17, 2024 (gmt 0)

It's a good move and they allow businesses up to 180 days to integrate the changes. That seems like plenty of time. I've been stuck in those "endless hoops" and they seemed to last 180 days though I know it was just a few days.

tangor

12:47 am on Oct 20, 2024 (gmt 0)

One down---ten thousand other web irritations to go!

lucy24

5:28 am on Oct 20, 2024 (gmt 0)

That seems like plenty of time.

Seriously. How long would it take a competent programmer--a week?

engine

10:42 am on Oct 25, 2024 (gmt 0)

Guess what, some businesses are resisting, and look who's on it.

Three industry groups, the NCTA, the Electronic Security Association (ESA), and the Interactive Advertising Bureau (IAB), are suing to prevent the Federal Trade Commission (FTC) from enforcing its new “Click to Cancel” rule that requires companies to make it easy to cancel subscriptions. Their complaint (included below) alleges the rule is “arbitrary, capricious, and an abuse of discretion,” as reported previously by Reuters.

[theverge.com...]