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Domain not pointing correctly.

         

kiropyckoticks

2:38 am on Apr 22, 2007 (gmt 0)

10+ Year Member



I registered the domain name a few months ago in netfirms. I ran into some problems so I moved in to godaddy.com.

The problem is, when I type in www.mydomain.com, it points to the netfirms start page. But when I type in the [domain.com...] (w/o www) it behaves properly.

What is the problem here? Why is that I am still connected to netfirms? Please help.

I am really sorry if this is covered before but I really do not know how to call this problem correctly.

Thanks!

rocknbil

3:02 am on Apr 22, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Did you have your previous host remove it from their DNS?

kiropyckoticks

3:08 am on Apr 22, 2007 (gmt 0)

10+ Year Member



I transferred it to godaddy.

Do I have to ASK them to do it?

Thanks for your reply.

rocknbil

8:46 pm on Apr 22, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes you *should*. The way it works is the www DNS servers correspond the IP address of the website or host when the domain name is requested, that is, example.com is managed by 123.456.789.0 - and directs the web request to that ISP. Once it gets there, the ISP's internal DNS looks up and delivers the requested site from their internal network - example.com is on server1, server2, etc. If the domain is not removed from the old ISP, your request for example.com will never "leave the building." That is, anyone using that bandwidth to connect will not see your new site.

The intermal DNS should update with the WWW DNS servers eventually, but it depends on their setup. If you tell them to remove it, it will happen faster.

Also your browser may have cashed the old site - didn't mention this because I don't have specifics of how to reset this.