Forum Moderators: phranque
My domain is hosted on a shared hosting service, and e-mails are being sent from the main IP on this machine, which is different than the reverse IP PTR (since it is hosted on a shared environment). To make sure the delivery of my mail into hotmail, I have created my SPF properly (have this shared IP there), and taken various measures to make sure that it is accepted as regular mail, but mails sent from this server are ALWAYS tagged as spam/junk.
I also checked the postmaster url at hotmail/msn and followed the guidelines there, but no luck.
Has anyone ever had a chance to resolve this issue?
Thanks.
Speaking of which, why not try gmail instead of hotmail; even Yahoo! mail has just been upgraded ...
Hotmail does seem to have oversensitive filters.
Thats true.
I was having the same issue with Hotmail even after setting up SPF record in both the DNS Zone files of host and server. I kept on sending mails and in a week time Hotmail started delivering it straight to the inbox. Therefore, I guess their filters takes time to trust your records. Moreover, if I send the email to two recipients then it still mark that email as Junk.
Milan
There are ways around this and you will pay a premium to guarantee delivery of your email to those recipients
Can you please elaborate this a bit?
I looked at one shared host which sends e-mails fine, interestingly domain did not even have SPF records. And, modified my email headers to be compatible with that. But still no luck?
Is it because my IP block/range is not trusted by hotmail (which is new and not on any blocklist, btw)? Is there a problem with the way SMTP server is setup? In summary, I am just trying to understand what the problem here is.
Thanks.
That may be an old wives tale, or simply out of date. Anyone know?
Thing is, Hotmai got so 'tainted' by accusations of being a spammers' paradise, that some obtuse rule like that may be behind it. But I doubt anyone outside Hotmail knows for sure what filters they use - just that they use more than most.
I read somewhere that if a domain does not possess a 'postmaster@domain.com' address, then ALL mail from that domain is considered junk to some recipients.
There may still be some truth to that. According to RFC 2821...
Any system that includes an SMTP server supporting mail relaying or delivery MUST support the reserved mailbox "postmaster" as a case-insensitive local name.
RFC 2821 Simple Mail Transfer Protocol - 4.5.1 Minimum Implementation
[tools.ietf.org...]
While the postmaster@ is just one signal, there are many others. Email misconfiguration may cause issues with your mail reaching its final destination.
If you run a DNS Report for your domain and do not have a postmaster@ mailbox, it will get flagged.
PASS Acceptance of postmaster address OK: All of your mailservers accept mail to postmaster@example.com (as required by RFC822 6.3, RFC1123 5.2.7, and RFC2821 4.5.1).
Same goes for the abuse@ mailbox.
PASS Acceptance of abuse address OK: All of your mailservers accept mail to abuse@example.com.
