Forum Moderators: phranque
As most of the forums do, we have user names, and emails of our members. Every time a user sign ups, we send him an email with a temp password. Their profile settings let them subsribe/usubscribe to alerts/admin messages/updates/etc.
Now, My hosting provider has very strict rules for bulk mailings.
Here are our hosting provider rules for bulk emailing:
"Legitimate bulk email meets the following criteria:
1) The recipient has confirmed his willingness to be added to the distribution list of the mailing, by responding to a verification email, or, otherwise, verifiably confirming permission. (Evidence of such must be retained and available by request.) "
When asked what they mean by evidence, they say we must have it in writing that the user wants to receive emails from us. But who does this? I mean, I don't remember a single case when after signing up on a forum, I would in writing agree to receive updates. Usually it is just checkboxes on either registration page or user profile.
So I am concerned that if a user mistakenly marks my email as a spam I might have difficult time explaining that the email is legitimate.
How do you handle bulk mailing to your forum users with your hosting provider?
Thanks,
Nova
Just my opinion, of course; I could be wrong....
Eliz.