It probably depends a lot on industry and country - you should probably study how your competitors do (those who are in the business long enough).

Well, since you have a lawyer, I think your lawyer could probably give you the best answer on this one.

Anything on your website can be construed as being part of any contract unless the contract specifically states otherwise.

A simple link on your homepage to a page with details would suffice for most sites. If there's something nasty or sale-destroying in there, ask yourself if you really need it and if you really want customers finding out too late?

If it's dense text in lawyer-speak then you might as well put "There is something dodgy hidden below, see if you can spot it!" as a heading.

Yes it depends on the industry but if you don't explain it in 3 short paragraphs that the average visitor can understand, re-write it.

P.

Thanks to all for reply.

The industry is general contractors. The TOC is 4 paragraphs in plain language - basically to spell out the order placement procedure, order cancellation policy, warranty and liability. The lawyer suggests following the old tradition: give the hard copy of TOC to the customers along with the estimate. I think that having a website with TOC posted can eliminates the needs of a hard copy of TOC. At the same time I need to make sure, that the customers are aware that we have TOC.