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Official recall of Samsung Note 7 phones

         

travelin cat

8:30 pm on Sep 15, 2016 (gmt 0)

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Samsung already has voluntarily recalled the devices, but the U.S. Consumer Product Safety Commission is stepping in on a formal recall.

[prnewswire.com...]

bill

4:00 am on Sep 16, 2016 (gmt 0)

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This is becoming a bigger deal with each passing day. I know that the average consumer has a short memory span, and that it is expected that in a few months sales of these phones will likely recover. However, this reminds me of the whole Ford Pinto with the exploding gas tank in the 70s. Can Samsung recover from this?

engine

11:39 am on Sep 16, 2016 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Unless it can be clarified further, the problem is the battery only, and could be resolved with a change. Easier said than done, of course.
I understand it may be as simple as contamination in the manufacturing process.

I'm sure it can and will recover, and it wouldn't put me off acquiring one of its products.

keyplyr

10:52 pm on Sep 16, 2016 (gmt 0)

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After a few days of continued mishaps with the battery, Samsung finally is recalling all phones for replacement or full refund, even offering a replacement phone for use while waiting for the new one.

This is really a big hit for Samsung who is so closely competitive with iPhones, and comes at a pretty bad time since iPhone just released their model 7 and 7s.

travelin cat

2:03 pm on Oct 10, 2016 (gmt 0)

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Samsung has stopped production of the Galaxy Note 7 indefinitely.

[cnet.com...]