Microsoft's
recent experiment with AI [webmasterworld.com], Tay, went
off the rails [webmasterworld.com], but that's not stopping the company from continuing to experiment. Clearly, AI needs to be directed and set limits, and the Tay experiment proves that. Without experimentation it's often not possible to develop such products and services, and if Microsoft continues its progress into bot tools and chat bots, we could all be interacting very soon: Even if it's a relatively low powered chatbot, such as an example of the pizza bot.
Here's an interesting angle in this article where Microsoft is looking to work with developers.
Microsoft says it will probably sell bot-making tools as well as database and cloud software that businesses will use to run their bots. The bottom line for Nadella: He needs a lot of bots out there, ready to do helpful things for people. Microsoft Building Several Different AI Chat Bots [bloomberg.com]