Image doesn't appear in browsers, but only on my machine?

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Image doesn't appear in browsers, but only on my machine?

Invisible image

Araj

12:58 pm on Apr 27, 2007 (gmt 0)

A weird one: I have an image on one of my sites which doesn't show in either MSIE or Firefox on my PC. It appears no problem on several other PCs that I've tried. The image URL is

<snip>

On my PC, if I right click on the image in my browser(s) to display the properties, it shows the size as 1x1 pixels, instead of the 200x100 that it really is. The image height and width is defined in the tag.
Not a major disaster as apparently everyone can see it but me, but it's irritating anyway!

No URI's please, see TOS [webmasterworld.com]

[edited by: limbo at 1:03 pm (utc) on April 27, 2007]

Araj

1:11 pm on Apr 27, 2007 (gmt 0)

Hello Limbo

I see you've moderated the image URL out. Sorry if that's bad etiquette, but it was only to the image, not to the page that displays it.
It's a bit difficult for anyone to check the image out if they don't know where it is, isn't it? Sigh.

[edited by: Araj at 1:15 pm (utc) on April 27, 2007]

Philosopher

1:11 pm on Apr 27, 2007 (gmt 0)

Have you tried reloading the page and/or clearing the cache? It sounds like you have a different image cached and new visitors are getting the current image.

limbo

1:20 pm on Apr 27, 2007 (gmt 0)

Hi Araj

Welcome to WebmasterWorld [webmasterworld.com]

It may seem a strict policy to remove personal links but it keep this place free from spam - and that is good reason in my book :)

I concur with philosophers advice. Try it and post back if you are still having problems

Araj

1:27 pm on Apr 27, 2007 (gmt 0)

It's definitely not the cache. I've cleared the cache on my browser of choice (Firefox) twice, and tried it in MSIE too, no joy.
There was previously no other image at that location.
Plus, if I give the image URL rather than the page URL into my browser, it doesn't show either...

Philosopher

1:38 pm on Apr 27, 2007 (gmt 0)

Ohh...wait...

I'm willing to bet money you are using some type of internet security suite such as Norton Internet Security aren't you. (maybe not that exact one...but probably).

The path to the image contains the term "banner" which a LOT of the internet security suites are starting to filter out.

Araj

1:46 pm on Apr 27, 2007 (gmt 0)

Yes, I use Kapersky. I've never known it to block an image before, but maybe I just didn't notice. Thanks for the tip, I'll change the name and check it out. I'm not too hopeful though - my wife has Kapersky too and it shows on her box.

Philosopher

1:52 pm on Apr 27, 2007 (gmt 0)

You should be able to simply turn off Kaspersky temporarily to see if that fixes it.

Does your wife use the same version and type of product (kaspersky has a security suite AND a standalone antivirus program).

Philosopher

2:28 pm on Apr 27, 2007 (gmt 0)

Just verified it. It is Kaspersky Internet Suite that is causing the problem.

You can use the "pause protection" option when right clicking on the icon in the system tray then view the image with no problems (after reloading the page of course).

Araj

9:07 am on May 15, 2007 (gmt 0)

Indeed. Kapersky kills it, but not all all machines. Yes, my wife has exactly the same version (multi-user license) and she's not changed anything around in the settings - that's my job ;-)

In addition, Google seems to penalise graphics and paths with "banner" too. Difficult to be sure, may be a coincidence, but when I changed the file name my ranking bumped up slightly, and then I changed another image url because the dir had "banner" in, same effect.

While we're on Google, Kapersky also kills Google ads. Can't help speculating how much this is worth to Google.

Thanks a lot for your help, and sorry for the delay replying - I've been away and now I'm paying the price with all the catching up I have to do.

[edited by: Araj at 9:10 am (utc) on May 15, 2007]

thecoalman

10:00 am on May 15, 2007 (gmt 0)

The path to the image contains the term "banner" which a LOT of the internet security suites are starting to filter out.

As far as Norton goes they have been doing this for quite some time. Coincidentally the topic of my first or second thread here back in 2004 was about Norton ad blocker filtering images that were in a directory called "banner" :

[webmasterworld.com...]

If you check a few posts into that thread you'll see there is quite an extensive list from then and it goes beyond directory/file names too such as image sizes.