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Google “3 Strikes” policy

Watch what you post on Google shopping

         

mrblond

4:29 am on Jul 29, 2021 (gmt 0)

10+ Year Member



Just got this fun email from G

Dear Advertiser,

In September 2021, Google will introduce a new strike-based system to enforce against advertisers who repeatedly violate Google Ads policies. We will begin implementing the strike-based system on Sep 21, 2021, with a gradual ramp up over a period of 3 months, for the following policies: Enabling dishonest behavior, Unapproved substances, Guns, gun parts and related products, Explosives, Other Weapons, and Tobacco. The policy coverage of the strike-based system will be expanded to add additional policies in phases over time and advertisers will be notified each time new policies are brought within scope of the strike-based system.

Please note that this update does not impact the account suspension procedures for egregious Google Ads policy violations.

What's changing:

To help ensure a safe and positive experience for users, Google requires advertisers to comply with Google Ads policies. As a part of the Google Ads enforcement system, Google will begin issuing strikes to advertisers, which will be accompanied by email notifications and in-account notifications to encourage compliance and deter repeat violations of our policies.

An advertiser’s first policy violation will only result in a warning. But advertisers will earn their first strike if we detect continued violation of our policies. Advertisers will be able to receive a maximum of three strikes, and the penalties applied with each strike will progressively increase. Temporary account holds will be applied for the first and second strikes (for 3 and 7 days respectively), while the third strike will result in an account suspension.

An advertiser placed on a temporary account hold will be required to remedy the violations in question and to submit an acknowledgement form to resume serving ads. Following this acknowledgement, their account will be released from the temporary account hold state either 3 days after the first strike was issued, or after 7 days for a second strike. Advertisers can also appeal a strike decision if they believe it was issued in error. Ads will resume serving immediately after successfully appealing the strike. Accounts will remain on temporary hold if no action is taken by the advertiser to either acknowledge or appeal a strike. Strikes will remain on the Google Ads account for 90 days unless they’re successfully appealed.

Accounts suspended following a third strike will not be able to run any ads or create new content unless the suspension is successfully appealed. Learn more about suspended accounts.

Thank you for your cooperation.

Sincerely,

The Google Ads Team

Kendo

6:47 am on Aug 4, 2021 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I was notified that one of my ads breached policy and that the ad was shut down. I tried to work out what the problem was and something about "offering free software" came up. Now that was strange because the site did not have any free software. The next day the ad was freed.

So I guess it was just their development team driving against traffic in a one way street again. But the next day it was fixed.

Now that doesn't say much for their care before unleashing radical changes and may explain why sites suffer for no reason at all.

tangor

8:12 pm on Aug 4, 2021 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Over the years the one constant has been few, if any, explanation from g regarding these hiccups.

Wonder how paint guns and glue guns will be handled. :)

RhinoFish

8:54 pm on Aug 5, 2021 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Bad actors will conclude this... when we hit two strikes, we don't make any more changes until the 90 day erasure window expires. Policies like this are pretty dumb, the tie the hands of the SMART people G hires to make decisions. This will make sure some good folks get burned and some nasty shatbirds escape the toilet they should be flushed down. To me, the whole things smells like lawyers, the type who need to say they have processes and procedures that they follow to the letter (they won't, there will still be exceptions made).

That said, G's playground is among the VERY, VERY BEST places to advertise, they do a GREAT job of stewarding our budgets by kicking hundreds of thousands of scum-sucking maggots out of their ecosystem, so if my first paragraph seems anti-G, think again. Luv me some G, just think this policy is pretty dumb, hand cuffing yourself with guidelines like this, reminds me of the "3 strikes you're out" laws in the USA, which often serve to remove the wisdom of the adjudication process we have. :-)