Forum Moderators: buckworks & skibum

Discrepancy When looking at search terms

         

Mark_A

3:28 pm on Sep 13, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



When looking at search terms

At the bottom of the view

1) The first total "Total of search terms shown in this report. This only includes terms that were used by a significant number of people to search."

2) Later the "Total traffic to your account"

I always have twice as much traffic in 2 than in 1 meaning that I can't see at least half of what search terms G is bidding on. And this significant number of people can't be right as some of the search terms bid for in the displayed total have only been searched for once.

Have I explained that well? Do you understand what I am getting at?

Mark_A

11:13 am on Sep 15, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hmm, the discrepancy is real.
About 2/3 of search terms are not available for me to review.
Various reasons have been offered by G advisors, none of which are really satisfactory.

Mark_A

12:50 pm on Sep 18, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I notice Bing doesn't do this.
Bing lists search term detail for every click it generates on our account.

chewy

12:19 am on Sep 28, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Too bad that Google is incrementally removing good features from a good product. Again

Wish there was something we could do about it. I too had the ridiculous experience of asking for a reasonable explanation from a Google Rep. There was none.

We pay for these clicks, why on earth can't we see what we are paying for? To me this is similar to the situation where Google admitted they adjust bids (always upward) to improve their profit margin. Seems to me that is highly unethical, possibly illegal and bordering on fraudulent. Same with the keyword "creep" we've been seeing since the switchover to SSL and their claim that they needed to protect people's privacy. What a crock. More fraud. When will this stop?

There may be some very (extremely) crude hacks to try to figure out (in an orthogonal sort of way) some of what's going on. But you'd still be guessing.

I spent years mining the Search Terms Report for negatives and I found it was exceptionally useful, but less and less so over time. Sometimes you can find patterns and go from there.

Somewhere I read that I might find some of these now-invisible terms by looking at the terms in the account's GSC. Not directly applicable, but if I needed to find more negatives, this would be the next place I would look.

Mark_A

12:22 pm on Oct 4, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hi chewy, I am quite angry about it, if they are going to charge me for a click, the least I expect is the search term that was used to trigger the keyword for that click.

Hiding that just makes me think - there is something to hide.

chewy

6:32 pm on Nov 10, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Yep. And I think we know what.

Quite angry too - and anticipating some really awful losses when I start up any new account there.

Not even sure why I would try.

Plan to poke around with the Bing product.

Last time I looked, it was horrible. So horrible I never went back. That was better than 10 years ago.

Time to revisit.

Mark_A

2:21 pm on Nov 27, 2023 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I use Google Ads and Microsoft.

For my current keywords, Google tends to have more searchers, but Microsoft does bring in visitors that become enquiries so we persevere with it also.

Google tends to charge quite a lot more per click, it hides details so you can't have proper control and it frequently pops a large CPC price in the mix as if we wouldn't notice. I do notice though. The only real restriction to spending with Google seems to be the daily budget averaged out over a month.

Mark_A

9:55 am on Apr 10, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



The missing search terms issue is starting to irritate more now.

Google is showing just 25% of clicks in search terms.

So for 75% of our accounts clicks we don't know the search term.

chewy

10:01 pm on Sep 28, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Any updates on this? This is but one of dozens - if not hundreds of "slights" that Google has learned to roll-out over time.

Good thing I learned years ago of their chicanery. Too long ago, their motto was "don't be evil" -- well, too bad.

There was even a "Google Guy" hanging out here on WebmasterWorld. Matt Cutts may or may not have been GG - but the Goog was cool in those days.

Mark_A

8:13 am on Sep 30, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hi chewy, no update from me, still struggling along without all the information required to control things properly. Have a meeting coming up, may spend some of it pointing out this issue.

smallcompany

6:00 pm on Oct 3, 2024 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I notice Bing doesn't do this.


Not true in my case. Both Google and Bing do not show all search terms in many accounts I control.

Mark_A

1:36 pm on Feb 3, 2025 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hi smallcompany, sorry I missed your post. Didn't know Bing also does this, always seemed not to - at least for me.

chewy

3:01 pm on Jul 17, 2025 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hope there's a class action suit against the big G. Spent more than a million of my client's money on AdWords and Google Advertising. Also wasted a thousand or more on PMax. What a disaster.

chewy

7:34 pm on Oct 30, 2025 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



And now with AIO - a true punch in the gut that keeps on giving.

Great tool for users - p*ss poor tool for content producers, marketers, anyone down the clickstream who has come to depend on Google's clicks.

Will Google do the right thing - or continue on this path?