Forum Moderators: martinibuster
Of course, AdSense is a significant portion of that. But they don't offer you the ability to just change your tax ID and payable. That would be too easy. You have to request a whole new account.
So I did, and it was approved within a couple of days, which is nice. But then came the business of trying to move things over - and that's where the nightmare comes in.
There's no easy way to export your ads or channels or reports, or any of that stuff from your existing AdSense account. That's been taking me the better part of a month (and that's only for one site - I have a lot more)
I got some assistance on getting my old AdSense account unhooked from my Analytics, but apparently I can't hook the new one to my Analytics, because they are different Google Accounts. I can create a new Analytics account under the new Google Account, but then I lose years worth of data. Not an option. So no AdSense/Analytics hookup.
I have a lot of custom search engines created in Google CSE. I can unhook them from my old AdSense account, but I can't hook them to my new account - it says I don't have AdSense for Search set up. Well no, all my search stuff was created in CSE. I have to re-create hundreds of search boxes and code results pages now too?
Not to mention the other services, like iGoogle, and my AdWords account (AdWords doesn't seem to have a problem with my corporate identity) These things are important, because they allow me to keep a lot of the site feeds and bookmarks I need to keep synced on different computers - but between my own accounts and my client accounts, I'm bopping in and out of different Google accounts a hundred times a day, because there's no way to be in more than one at the same time unless you use different browsers - I'm up to three, I need 22 more browsers to cover all my accounts.
ALL of this could have been spared had Google let me change my tax ID number. That's all.
Now I'm looking at significant downtime, right at my peak season, and I'll probably never get back everything I had working on the old account, or get the same data and the same reports and same search engines as I was.
And of course, all through this, I can't get any support. If I send an email to support, it just bounces back and tells me to get USER support in the forums. Well I don't think USER support is going to do me any good here.
I guess nobody else in the history of Google ever tried to do this before, because there's absolutely no clear or easy way to do it.
Whatever account or payable you have now - keep it for life.
I did drag my feet a month or so with canceling the old account as they didn't even offer to let me have two accounts at the same time during the change-over. The official answer was that they wanted me to first remove ads and all stuff from the sites, and then cancel the old account, and only then apply for the new one, and then restore adds to the sites again.
All they needed to do was add my company name on the bank account where the money needed to go ... (International publisher and they don't even need an EIN from me.)
After you go through it, you run into new issues like that they want you to receive a PIN code in snail mail and need to enter that on the website (wonder what they hope to check in reality? My ability to receive snail mail at an address I specify?). Means nothing out here, I can create imaginary addresses and get the snail mail for it easily.
Seems like it's the typical corporate setup where they target a certain profile and can't seem to imagine the needs of their business partners that don't fit that profile for 100%.
Interesting enough my original account was so old that originally it wasn't either personal nor business, it was just an account.
The downside to it all is that you loose access to statistics and reports.
Hang in there, in the end it'll pass.
And who knows maybe somebody in the 'plex might go "oh if we keep the date it changed in this table, we could allow them, it isn't even a big change at all."
But then they're employees of Google, what do they know what is involved in starting/owning a business around the world?
Is it hard to do this for Google? Well: let's take a look at amazon.com: no problem at all to change where the payments go (medieval paper check, but no problem whatsoever in changing it).
Want this the other way round? A group of us were using one PC to access YouTube the other week. The person logging into YouTube had the same first name as the owner of the PC, but a different surname and different email address.
After logging into YouTube, a screen appeared offering to join this YouTube log-in to an existing Google Account. The button to enable that was *almost* clicked by the person logging in to the machine. That would have joined accounts owned by two different people together! Luckily I stopped the button click just in time.
After that, we could not shake off this prompt, and ended up deleting all cookies and all stored passwords for all Google and Google-owned properties just so that we could log in to YouTube without being hassled by this dumb assumption that wanted us to link the accounts continually popping up a box to enable it.
So far I can't get my old search working with the new account at all. No support for this of course, and the forum is full of people with search problems going back years who were never answered.
By the way, NONE of the other ad networks, affiliate networks, domain companies, advertising - NOT ONE had a problem just letting me change my contact information and my tax id number. It's just Google.
Can't believe Google is unable to just make a few quick changes to allow this stuff... :(
We discussed creating a new Analytics account for his Adsense account but the idea of losing years of traffic stats is rather disheartening.
AdSense once promised that they would fully cooperate to make the transition smooth, I can just imagine my wife dealing with such non helpful support emails. This is a serious shortfall and a promise that apparently will never be kept.
(Especially when they were the ones who pioneered the easy 'nup, I don't do any business with the US so you don't need to withhold my taxes' one-click signup? (A blessing for foreigner webmasters, in case you aren't aware. The number of schemes that require a W8-BEN, which I never fill out as I can't see if I am answering legally or not!))
If it is that hard to switch accounts by the same person that runs both, imagine what a spouse with much less knowledge has to go through after the account owner passes away. (no matter how much documentation you leave behind)
Now I'm bothered by this issue.
[edited by: RonS at 12:49 am (utc) on May 4, 2009]
I was at ADSPACE last month and a Google representative went in and linked my Adsense account with my Analytics account. It could not have been done by me.
I had the same scenario of an old Analytics account with a "newer" adsense account.
Hope this helps.
[edited by: martinibuster at 10:33 pm (utc) on May 4, 2009]
[edit reason] Removed promotional links [/edit]
Families who depend on internet income need to be prepared if the primary account holder passes away, I don't think adsense can pay deceased people either.
I would get a new accountant, seems like the easy answer to me rather than changing everything to suit his needs.
I would get a new accountant, seems like the easy answer to me rather than changing everything to suit his needs.
That would not solve his problem. There is a reason the accountant asks for this. There are rules for being able to get VAT back and for deducting expenses. If an invoice is for John Doe and not for Widget LLC or Widget LTD., the taxman might have a problem with that, because legally John Doe and Widget LLC. are two different entities.
"To update your tax information, simply log into your account and access the My Account page (https://www.google.com/adsense/support/bin/answer.py?hl=en&answer=10333).
Moreover, if you're planning on incorporating you may also need to update your account payee name. You can do so by following the steps here:
[google.com...]
Please note that updating your payee name will automatically reset your tax information and form of payment selection and will need to re-enter both items again."