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Problem Accessing Adsense?

Is anyone else having this problem?

         

Roseb44170

6:35 am on Oct 21, 2008 (gmt 0)

10+ Year Member



When trying to get to Adsense, I will get this "certificate" saying that it has to be accepted! Being dis-trustful of this, I decline to accept it which means I can't access Adsense!

It just started happening a few days ago and before this I didn't have any problems accessing my adsense account.

I did some checking online and could only find one site with any related information and it said that clearing the cache and cookies helped them but that it still does continue to happen!
:(

robzilla

11:49 am on Oct 21, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I have no problems accessing Adsense. What browser are you using? Have you tried using a different browser? If you can verify that you are, indeed, at the proper Google URL, the certificate belongs to www.google.com and is, in this case, provided by Thawte SGC CA, I think you can safely accept it.

Roseb44170

7:43 am on Oct 22, 2008 (gmt 0)

10+ Year Member



Well I have tried IE, Netscape and Flock. Its just that that name "kitchensinks.nt0" is what is making me feel distrustful

Roseb44170

7:44 am on Oct 22, 2008 (gmt 0)

10+ Year Member



And what about this showing up in my browser window?

"res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm#http://google.com/adsense"

mainspot

8:56 am on Oct 22, 2008 (gmt 0)

10+ Year Member



You have to include www in the url.

robzilla

10:41 am on Oct 22, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Actually,
http://google.com/adsense
should redirect you to the correct and secure Adsense homepage. Try accessing
https://www.google.com/adsense/
directly to see what happens. If you are redirected to some other URL, or get a suspicious (or complete lack of a) certificate, I suspect something is wrong on your end, perhaps malware.

If you're running Windows XP, go to Start, then Run, and enter the following command line:
notepad c:\windows\system32\drivers\etc\hosts

See if there are any suspicious, Adsense-related lines in there. You could also try running an anti-spyware tool.

No idea what "kitchensinks.nt0" could be. Is that the name of the certificate? It's not the name of your computer?

Roseb44170

1:12 am on Oct 23, 2008 (gmt 0)

10+ Year Member



No idea what "kitchensinks.nt0" could be. Is that the name of the certificate? It's not the name of your computer?

That is the name of the certificate.

It has also happened when I tried accessing my Blogger account.

As of today when getting into my adsense account it hasn't happen (yet)

Oh and I did do the "start, run" thing and saved the file. Didn't see any hosts names with the word "adsense" in it but I did see quite a few of them had the word "ad" in them - should I delete those?

robzilla

10:03 am on Oct 23, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hard to say. I suggest you do a search for something like anti-spyware freeware to find a good program that will scan your computer for any malware. If that doesn't clean the hosts file, you could do it manually (search for something like clean hosts file to find instructions and advice on what to and what not to delete).

Glad it's no longer happening :-)

Roseb44170

4:21 am on Oct 27, 2008 (gmt 0)

10+ Year Member



Well it seems to be happening off and on. Like tonight I tried accessing it on both IE and Flock and I get that certificate thing that mentions "kitchensink.nto". I'll probable have to make a copy of it all so that I can post it somewhere for people to see.

Roseb44170

5:28 pm on Nov 2, 2008 (gmt 0)

10+ Year Member



Hard to say. I suggest you do a search for something like anti-spyware freeware to find a good program that will scan your computer for any malware. If that doesn't clean the hosts file, you could do it manually (search for something like clean hosts file to find instructions and advice on what to and what not to delete).

Glad it's no longer happening :-)

I did the instructions on Adsense's help page and I'm wondering if I should just delete all of the lines in the host file?

Also too when it says re-start your browser should I just re-boot the whole computer because re-starting the browser just isn't solving the problem?

robzilla

11:27 pm on Nov 2, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If you're sure enough you don't need any of those lines, you could consider deleting them. My hosts file only includes the default comments and
127.0.0.1 localhost
, which I strongly suggest not removing.

I don't think a full reboot is necessary after saving the hosts file, but a browser restart might be. If the lines you deleted reappear after a full reboot, you may have some malware on your computer.

Roseb44170

12:11 pm on Nov 3, 2008 (gmt 0)

10+ Year Member



If you're sure enough you don't need any of those lines, you could consider deleting them. My hosts file only includes the default comments and 127.0.0.1 localhost, which I strongly suggest not removing.

I don't think a full reboot is necessary after saving the hosts file, but a browser restart might be. If the lines you deleted reappear after a full reboot, you may have some malware on your computer.

Well the culprit did turn out to be the hosts file!

I did some altering / deleting of the host file but saved the original as a backup!

I also did some searching online about the problem and was able to download a file that can be used as a replacement host file - but I haven't used it as such yet!

I'm glad the problem's solved and as an added benefit I'm now able to see the adsense ads on my other browsers as well!

Thanks to you all that replied!

You guys are GREAT!
:)

wyweb

12:32 pm on Nov 3, 2008 (gmt 0)



I'm glad the problem's solved...

Something modified your hosts to begin with. I'd be a little curious to find out what it was. Unless you've gotten rid of it, it's still there.

Roseb44170

4:14 am on Nov 5, 2008 (gmt 0)

10+ Year Member



Something modified your hosts to begin with. I'd be a little curious to find out what it was. Unless you've gotten rid of it, it's still there.

So far so good.

I still do have a copy of the original host file that I'm keeping - just in case......