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AdSense owns the word "Click!"

got a compliance issue email

         

radix

8:29 am on Jul 1, 2008 (gmt 0)

10+ Year Member



This looks like somewhat ridiculous. Google wants me to erradicate the word "click!" out of my page with AdSense on it.

Received an email from AS Support notifying me that "For example, your site cannot contain phrases such as "click the ads," "support our sponsors," "visit these recommended links," or other similar language that could apply to the Google ads on your site."

My sites never display these kind of labels for AS. Not having a clue what the problem was, I committed the original sin and started a conversation with AS Support - many here suggest to avoid communication with them at all expenses. Finally, their third email revealed what their problem with my page was.

The third line from the top of my page read something like this: Not finding what you are looking for? There is help, click! The "There is help, click!" part was a link to an other page on the site. That line is followed by boxes of content, with an 200x200 AS ads in the bottom right corner of an average screen.

You see? AS Support claimed that the "There is help, click!" link is somehow associated with the AS ad.

In order to keep my AS account, I replaced the "There is help, click!" phrase with something else.

I hope this will please the AS Bully, too.

Here is the layout and wording of the disputed page. Content boxes and the AdSense box are about 210x210 pixels each. "There is help, click!" is a link to an other page of the site:

Title words are displayed here

MenuItem1 MenuItem2 ... ... ... ... .. .. ... MenuItemLast

Not finding what you are looking for? There is help, click!

ContentBox001 ContentBox002 ContentBox003 ContentBox004
ContentBox001 ContentBox002 ContentBox003 ContentBox004
ContentBox001 ContentBox002 ContentBox003 ContentBox004
ContentBox001 ContentBox002 ContentBox003 ContentBox004
ContentBox001 ContentBox002 ContentBox003 ContentBox004
ContentBox001 ContentBox002 ContentBox003 ContentBox004

ContentBox005 ContentBox006 ContentBox007 AdSenseAdBox
ContentBox005 ContentBox006 ContentBox007 AdSenseAdBox
ContentBox005 ContentBox006 ContentBox007 AdSenseAdBox
ContentBox005 ContentBox006 ContentBox007 AdSenseAdBox
ContentBox005 ContentBox006 ContentBox007 AdSenseAdBox
ContentBox005 ContentBox006 ContentBox007 AdSenseAdBox

ContentBox008 ContentBox009 ContentBox010 ContentBox011
ContentBox008 ContentBox009 ContentBox010 ContentBox011
ContentBox008 ContentBox009 ContentBox010 ContentBox011
ContentBox008 ContentBox009 ContentBox010 ContentBox011
ContentBox008 ContentBox009 ContentBox010 ContentBox011
ContentBox008 ContentBox009 ContentBox010 ContentBox011

and more similar content boxes

Hobbs

9:01 am on Jul 1, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Yeah pretty annoying I agree.

But here's another way of seeing it:

The all mighty mediapartners bot crawls all pages with AdSense on them, the bot cannot tell which context the call for click was made (it's not that smart you know), so your account ends up as an item on someone's long to do list.

Now they have 2 choices, let it be and again every time your page is crawled it will get flagged as an item to be sorted out, or have you clear the issue from your side and you save their time and yours.

Think of it as an automation stupidity tax, and the price is minor unless you need to make it a real issue and put them in a position to choose between dropping your account or wasting their valuable over-stretched human resources.

The third choice of fixing the algo to deal with such issues must be already on their mile long dev. fix it list, just that your getting it fixed on your page is an unavoidable shortcut.

And no, they cannot explain any of the above in an email to you.

m0thman

11:30 am on Jul 1, 2008 (gmt 0)

10+ Year Member



I can kind of see what they're getting at there. Personally, I'd just fix it and move on.

HuskyPup

3:10 pm on Jul 1, 2008 (gmt 0)



Not finding what you are looking for? There is help, click!

Interesting, I have never done that, my phrase would be:

Not finding what you are looking for? There is help here!

trillianjedi

3:21 pm on Jul 1, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not finding what you are looking for? There is help here!

That would also be my approach. Or just "Get Help" as a link.

I can see a very faint line that got crossed...

BigDave

5:16 pm on Jul 1, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'm guessing that the trigger phrase is "Not finding what you are looking for?" in close proximity to the word "click". That is a phrase that is often used as a suggestion to click ads.

zett

6:55 pm on Jul 1, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



But here's another way of seeing it

Adsense account - $10,982.52
Time lost on the phone with an Adsense rep - $433.10
Having Hobbs on the forum, explaining stuff in plain language - priceless! :-)

But seriously, I bet it is *exactly* as outlined. Mediapartners bot spots something, flags it, and the uninspired support folks "deal with it". Annoying. Very.

@radix:

I wonder whether the ad block was blended, or clearly distinguishable from the "content boxes"? -- If blended, I could understand that Google might have a problem.

(Then again, as they are apparently 100% unable to clean the house on the Adwords side, I wonder why they are so picky.)