How to contact Google

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How to contact Google

No e-mail address?

wrgvt

4:30 pm on Feb 1, 2008 (gmt 0)

I've just seen an ad on my site and wanted to contact Google to ask whether it's legit or not. It certainly unnerved me. I searched and searched and the only way I could find to contact Google is to using to violating website form. Like I'm going to use that and report my own site, even if there is a radio button for "Ad on my site." Isn't there a standard AdSense e-mail ID somewhere?

The ad I'm seeing on my site is a 120x600 ad for some sort of dating site. It has scroll bars on the right side of the ad and bottom of the ad. You can't see a URL or the personals listings, just photos and personals information that's chopped off to the right. If you use the scroll bars to try and see what the URL is, it works as if you'd clicked the ads. I want to ban this ad from my sites.

wyweb

4:41 pm on Feb 1, 2008 (gmt 0)

adsense-support@ google.com

tim222

4:46 pm on Feb 1, 2008 (gmt 0)

I want to ban this ad from my sites.

That's why they have the Competitive Ad filter.

[google.com...]

wrgvt

5:41 pm on Feb 1, 2008 (gmt 0)

I know about the competitive ad filter, but I won't ban it until Google has a chance to see it on my page. I just e-mailed Google about it.

Leonard0

7:17 pm on Feb 1, 2008 (gmt 0)

If you click on the "Ads by Google" in the ad unit that is showing the ad you want to report that loads a page with info about advertising with AdWords.
The URL of that page has the URLs of all the ads that appeared in the ad unit.
At the bottom of the page is a link where you can report a bad ad.

I don't think there is an e-mail address for reporting Adwords abuse as there is for Adsense.

fredw

7:35 pm on Feb 1, 2008 (gmt 0)

Even if you leave it up for them to see, there's no guarantee they'll see it, as everyone sees different ads than you, and it might rotate off any second. That's why, in the past, I've done screen grabs of my site, added the ad to the filter, and then contacted G and included the screen grab in my report to them.

A graphical ad with fake scroll bars, inviting unintended clicks? Definitely dodgy. I would definitely email G about this, if for nothing else but to apologize for clicking on your own ad (which, of course, is very verboten!) because you, too, fell for the fake scroll bars trick.

tim222

8:25 pm on Feb 1, 2008 (gmt 0)

A graphical ad with fake scroll bars, inviting unintended clicks? Definitely dodgy.

No doubt. It's probably very low paying as well. Anyone who will trick for clicks won't want to pay very much for those clicks.

wrgvt

8:50 pm on Feb 1, 2008 (gmt 0)

If you click on the "Ads by Google" in the ad unit that is showing the ad you want to report that loads a page with info about advertising with AdWords.
The URL of that page has the URLs of all the ads that appeared in the ad unit.
At the bottom of the page is a link where you can report a bad ad.

You never see the bottom of the ad. No "Ads by Google" or URL.

Leonard0

9:50 pm on Feb 1, 2008 (gmt 0)

You can get the URLs of Adsense ads in Firefox by opening the Tools menu in the top of the browser, clicking Page Info, selecting the Links tab then look for "Ads by Google".
There's one "Ads by Google" link for each ad unit.
The URLs of all the ads in each ad unit are in the link to pagead2.googlesyndication.com/...

wrgvt

12:13 am on Feb 2, 2008 (gmt 0)

Got it. Thanks.