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Comodo vs. Verisign vs. GeoTrust

Who wins the coveted "Trust Trophy"

         

Propools

9:09 pm on Dec 11, 2007 (gmt 0)

10+ Year Member



I was recently contacted by Comodo and they said, how much better, etc. than everybody else. One interesting thing they brought up was something called an EVSSL certificate. Now, this may be a product of theirs or a common industry cert. Additionally they say that soon, most of the major CC companies are going to require a "Quarterly PCI Scan".

I Googled some of this stuff and found some of it to be inline. We currently use GeoTrust and when I compare the three of the in Google Trends, GeoTrust is no where to be found. But Comodo has been leading Verisign. [google.com ] Now, this chart only shows 'search popularity', but if that's any indication of their business I think it's well worth consideration.

Oh, wait. I just discovered that Verisign bought GeoTrust. But did not PayPal who is owned by Ebay buy Verisign a few years ago?

To get to my question: IYHO, who's more widely recognized,accepted and trusted by consumers; Comodo or Verisign? ;)

[edited by: Propools at 9:22 pm (utc) on Dec. 11, 2007]

incrediBILL

3:29 am on Dec 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I'm not sure most customers know who any of them are.

You could slap "WebmasterWorld Approved" on your site and someone would get a warm and fuzzy glow about it.

chrisranjana

8:51 am on Dec 12, 2007 (gmt 0)

10+ Year Member



IT is difficult to make decision on random surveys.

Also not sure how many of us check our browser and find out what certificate a particular website is using (comodo or verisign etc) before parting with our credit card information!

Bjorn Iceland

2:44 pm on Dec 18, 2007 (gmt 0)

10+ Year Member



Propools:

GeoTrust and Thawte were once competitors to VeriSign but are now owned by VeriSign.

As much as I dislike VeriSign as a company for their business practices, if you have a site/page where credit card information is entered you should invest in a VeriSign.com branded cert.

Of course the SSL security is strong on all of these certificates but for their own branded certificates VeriSign do do some verification of the sole trader or company that is issued the SSL certificate which gives them an edge for this kind of application for customers and their financial details.

GeoTrust is my second favourite as the CA root still says Equifax Secure, which was the original company bought by GeoTrust. Comodo's certs are a peer of GeoTrust, just without any widespread brand recognition yet.

Nothing wrong with Thawte just no great saving cost wise from a full blown VeriSign certificate, and people know VeriSign best not Thawte or Comodo - most have no clue about the EV - Extended Validation aspect. But they see VeriSign on most financial sites they use.

As an aside: in recent years one of the best ways to make a boatload of cash was to start a successful SSL certificate authority and then wait for VeriSign to make you an offer you couldn't refuse.

(Mark Shuttleworth for example who started Thawte in his garage has used his money well, funding things like Ubuntu Linux.)

[edited by: Bjorn_Iceland at 3:03 pm (utc) on Dec. 18, 2007]

Bjorn Iceland

2:56 pm on Dec 18, 2007 (gmt 0)

10+ Year Member



P.S.

Propools wrote:

But did not PayPal who is owned by Ebay buy Verisign a few years ago?

eBay/PayPal bought VeriSign's payment gateway and relaunched it as Payments Pro, allowing credit cards to be accepted 'directly' on a site, i.e. as a 'direct' credit card merchant account.

(The launch of Payments Pro was PayPal's acknowledgement that the vanilla PayPal model gets in the way of the mainstream customer buying experience for the majority.)

lgn1

4:30 pm on Dec 19, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Consumers are stupid when it comes to encryption technology.

All they care about is the little locked box. They don't care if its verisign, comodo, thawte or geotrust.

The only time you would choose Verisign over the others is when you are doing a large number of transactions, and that tiny fraction of those who do care, outweights the cost difference between Verisign and the others.

Browser compatibility was also an issue in the early days, however, it is nolonger a factor.

The design, layout and content of your site, is a much bigger factor for trust, than a trust logo.

If you don't have a Toll free number displayed in the top banner of your page, your trust will take a much bigger hit, that no logo can remedy.

sniffer

5:59 am on Dec 20, 2007 (gmt 0)

10+ Year Member



The Verisign logo is all over eBay too. I would guess that this help a lot towards user recognition, therefore trust

Corey Bryant

6:05 pm on Dec 28, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well Paypal bought the Verisign gateway (Payflow).

Comodo though has my vote for the SSLs. www.whichssl.com might help with some numbers as well.

-Corey