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A slew of Web2.0 companies will dissolve this year in the face of a "users' revolt" against online advertising, industry expert Mark Anderson has warned.
Mr Anderson, chief executive of Strategic News Service, an online newsletter that charts and predicts the fortunes of computing and communications companies, said websites that offer free products in return for targeting users with adverts, such as the social networking sites Facebook and Bebo, will fail at a rate of 9:1.
Advertising May Not Be The Saviour For Social Networking [telegraph.co.uk]
There will always be those that are happy to accept advertising in exchange for a free service. Perhaps the masses are happy with the free service. However, subscription-based models should also survive, and may, infact, become more acceptable.
I myself don't use them as I can't put up with the slow speed taste less ads selling mostly sex and so on.
Did I mention the adware spyware garbage blinkers spammers
(and who exactly is Mark Anderson?)
A 9:1 failure rate would be a phenomenal level of success for a particular type of website.
No proof is offered by this article that Facebook has lost even one user as a result of the Beacon blunders - odd, given that the whole point seems to be that users will desert ad driven websites. My understanding is that Facebook is continuing to knock the ball out of the park in terms of user growth.
Can anyone name one successful, mainstream social network that has a subscription driven revenue model?
So when this "user revolt" happens, what exactly will the FB / MySpace / Bebo / Hi5 users do instead? Is this article really suggesting that some subscription based site is going to come along and win this space?
I do think that there is room for "freemium" business models in SNS in which additional features / access is granted to subscribers (like on Webmasterworld). But anybody who suggests that ad supported social networks are somehow in peril to subscription driven social networks just hasn't been paying attention.
So when this "user revolt" happens, what exactly will the FB / MySpace / Bebo / Hi5 users do instead?
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I think Lorenzinho2 is right on the money with this statement. It's a delicate balance. I've been brainstorming how to do this correctly with a targeted community site that has not been launched yet.
So here's my question: What type of additional features or access would you include in a "premium membership"?
To be successful, it needs to be a combination of "features" that the member cannot live without. They MUST have it, and the monthly, recurring price must be low enough to make it a no-brainer.
As a "free" customer, perhaps you would get access to all of the basics, such as creating your profile, posting pictures, adding friends, leaving comments, searching members, e-mail, messaging, etc.
"Premium" members (for example) would get additional space to include MORE photos, access to a "premium" classified ads section, perhaps make the ability to create, join & post in groups a "paid feature", and (of course) paid members are "free from advertising".
What else could be added to that list?
I think Lorenzinho2 is right on the money with this statement. It's a delicate balance. I've been brainstorming how to do this correctly with a targeted community site that has not been launched yet.So here's my question: What type of additional features or access would you include in a "premium membership"?
To be successful, it needs to be a combination of "features" that the member cannot live without. They MUST have it, and the monthly, recurring price must be low enough to make it a no-brainer.
As a "free" customer, perhaps you would get access to all of the basics, such as creating your profile, posting pictures, adding friends, leaving comments, searching members, e-mail, messaging, etc.
"Premium" members (for example) would get additional space to include MORE photos, access to a "premium" classified ads section, perhaps make the ability to create, join & post in groups a "paid feature", and (of course) paid members are "free from advertising".
What else could be added to that list?
Don't forget status. People who pay get a some type of little star or title with their name to show they are a "real player" on the board.
You want to keep members as well as sign up new ones. The best way to get new members is to keep the old members happy--positive word of mouth is the best marketing of all.
On launching new magazines we use all kinds of tricks. A sale is a good way to get people to sign up. "Half price until Feb. 14, sweetheart!" New members only. Tote bags are cool, but do not get too fancy with the give-aways: you do not want to make it appear that the subscription has little value.
Check out the WSJ.com--they are into sampling. Try it free for three days, etc. Then they get a professional phone sale firm to do their voodoo.
BUT: main target = teens from spanish speaking countries (most latin), so with almost the worse target got that.
Now, like orkut who began strong only in Brazil, it is expanding fast.
GOLD users have extra features and advantages to be more popular inside the network, so professional or business members tend to be GOLD.
it is like if a Myspace GOLD account (does not exist) would put GOLD members first in the friend lists, and allow 50 new friend request per day instead of regular 5.
The first result from a search on percents says about 1% are Paid, and 25% choose Plus. Apparently, if you clearly define the benefits, many people are willing to not just accept ads, but volunteer for them.
• Fake accounts
• Kids with 10 different pages
• Predators (it wouldn't stop them but you could track them more easily with credit card information)
Just think, if you had to pay $20 for a MySpace page do you think that story where the girl committed suicide because of those parents that made a fake account would have ended up differently? Maybe not, but then again maybe so.
Can anyone name one successful, mainstream social network that has a subscription driven revenue model?
Here's one: Webmasterworld.com
Also: LinkedIn
Also: MSN/Live premium eliminates adverts(ish)
[edited by: Receptional at 4:11 pm (utc) on Jan. 3, 2008]
Weeks - I think displaying a "status" is a great idea. Also, I like the idea about having different sales.
Rosalind - Lack of noise is also a huge positive. I believe it ties in nicely with Murdoch's point, and would increase the overall quality of the membership.
Ferfer - Your point about GOLD members being professional or business members. A niche site would definitely have those and that might be an additional selling point to get them to join. You could tie that back to Week's idea of having different "statuses".
Wtkad - I understand what you're getting at. Would volunteering to be exposed to more ads lead to an increase in "ad blindness"?
Murdoch - OK...you're making me think now. I'm brainstorming how successful of a sales pitch I could create that would include those points. Since my site will be targeted, would enthusiasts be willing to pay a small, monthly $$ amount to be a part of this SNS community? Perhaps I could take a small amount of each membership and use it towards providing donations to recognized charities that offer help for my niche. That's additional promotion when you think about it, right?
To tie this back to the main point of this thread - I believe a SNS could be sucessful IF a small membership price is justified with the right sales pitch and features...one of them being "ad-free".
[edited by: Andy217 at 5:32 pm (utc) on Jan. 3, 2008]
If you Google Freemium, you should check out the post by Fred Wilson on it.
I don't expect LinkedIn, Webmasteworld, or MSN to do away with their free community sections any time soon, nor do I expect LinkedIn users to "revolt" against the AdSense that is all over LinkedIn.
The people evaluating the worth of these sites are clueless. You've got a lot of teenagers that are more interested in stealing music then buying it. Unfortunately, these big companies have marketing folks that are looking for their next big break.
If not siteA, then siteB. If siteA requires payment or allows the crucial parts only for paid members, users will flock to siteB. If not siteB, there are siteC, siteD...
Classmates.com was going to launch an IPO last month, but the parent company pulled the plug. From the article I was reading:
"In addition, some analysts expressed doubts about Classmates' ability to sustain paid subscription growth, while rivals such as Facebook and News Corp.'s MySpace.com offer their services for free.
In SEC filings, Classmates also disclosed that its automatic subscription renewal policy is under a Federal Trade Commission probe."
So if paid subscriptions aren't the answer, then SNS really don't have a choice and must continue to rely upon advertising?
[webmasterworld.com...]
What that means is that if a site fails because of visitor revolt (an extremely rare occurence) the advertising dollars end up on other sites... which creates more opportunities to fill the void.
As long as there are advertising dollars to spend, I don't see this as being a real issue.
Facebook never really appealed to me for some reason and for all it's faults, Myspace is actually useful for the area I am involved in.
I do get requests to join other networking sites, but it is just not worth the time unless most of your friends are already on them.
Classmates.com was going to launch an IPO last month, but the parent company pulled the plug.
I was going to cite Classmates.com as a good example of how to implement a free/paid system of membership. They do everything they can to squeeze a paid membership out of you. Personally I don't like the hard-sell they do, but I'm sure they make a lot of $$$.