Forum Moderators: open

Message Too Old, No Replies

China Accuses Alibaba of Lax Oversight of Merchants

         

bill

1:33 am on Jan 29, 2015 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



http://www.bloomberg.com/news/articles/2015-01-28/china-accuses-alibaba-of-lacking-proper-oversight-of-merchants [bloomberg.com]

China Accuses Alibaba of Lax Oversight of Merchants

Alibaba Group Holding Ltd. has a “credibility crisis” fueled by a failure to crack down on shady merchants, counterfeit goods, bribery and misleading promotions using its online malls, the Chinese government said.
The scathing report by the State Administration for Industry & Commerce accused Alibaba of allowing merchants to operate without required business licenses, to run unauthorized stores that co-opt famous brands and to sell fake wine and handbags. Alibaba employees took bribes, and the e-commerce giant didn’t fix flaws in customer feedback or internal credit-scoring systems, the report said.


I'm surprised by the amount of this that gets by on Alibaba as they require me to provide them with all sorts of trademark documentation to list products. In my experience they are quite thorough and strict on what they will accept as proof that one has authority to list anything trademarked.

engine

3:16 pm on Jan 29, 2015 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Perhaps they are not checking up on the scamsters that are completing the documentation without due accuracy.

not2easy

6:35 pm on Jan 29, 2015 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I don't know what their current practices are, but several years ago I found a Chinese company offering a product I manufactured at the time, when a customer asked me why we charged so much when the same item was available so cheap on Alibaba. They sent me the URL and I found my own product images and descriptions being used to sell a cheap knockoff product. Alibaba responded immediately to the DMCA, but apparently they do no checking before publishing. It is UGC.

bill

9:37 pm on Feb 2, 2015 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



They're not as strict about images as they are about trademarked names of products. They will take down images even without a formal DMCA notice though and they are quite responsive.

toidi

2:01 pm on Feb 3, 2015 (gmt 0)

10+ Year Member Top Contributors Of The Month



Chinese goverment trying to make it look like they are the good guys in the world of pirating.

bill

2:23 am on Feb 4, 2015 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Well, Alibaba is arguably one of the world's largest online marketplaces...and they did have some major issues with piracy. It's good that the Chinese government people aren't completely blind to the impact this could have, and they're finally doing something about it.